An astute & result oriented professional with extensive experience in spearheading business operations, process management, sales & marketing across varied sectorsCapable of managing & leading multi location teams for running successful process operations & experience of developing procedures, service standards for business excellence under multiple delivery models right from complete offshore to a mix of offshore and onshore models A highly versatile proactive leader with a passion to deliver, extensive managerial skills, natural ability to identify and nurture the right talent and capitalize upon opportunities to maximize performance and optimize company profits. Resourceful, multilingual, result-orientated professional with strong communication and interpersonal skills and proven ability to multitask, surpass targets within deadlineSpecialties: Sales, Channel Management, Operations, Agency Operations, People ManagementBuilding High Performance teams and growing the businessBuilding customer relationships at all levels from operations, management and executive.Building successful partnership