Paresh Adekar Email & Phone Number

Mumbai Area, India

Responsible for education background verification of client employees.Coordinating with field employees, colleges, Board, University, branches (mailers and cold calling)Prepare verification letter. Mail or fax the details to various colleges, University & Institutes Regarding verification Daily follow up with colleges, University & Institutes regarding verification.Update daily follow up in Global case Management.Submit verification letter to field executives. Courier verification letter to different colleges, University & Institutes. Collect daily report from field executives.

Mumbai Area, India

Handling incoming calls- operations.Focus on productivity as every call generates revenue. However, no compromise on quality too, as both are equally important.Handling first level escalation with resolutions at the front end itself.Involvement as a team mentor ensuring team motivation.