1. Main Activities-Have knowledge of TPA companies and processes related to mediclaim-Good communication skills and excellent etiquettes-Have knowledge of computers and experienced in working on HMS-Take the patient status for Cash or TPA from customer care dept.-Serve as the medical liaison with the Medical Insurance Companies and TPAs-Credit patient status to customer care & to admin.-Keep the updates within 12 hrs pre -auth respective TPA.-Liaisoning with treating consultant to write diagnosis, mode of management of patient (clinical/surgical) & expected hospital stay.-Process & ensure requisition of patient/relative after discharge is submitted to hospital admin e.g LIC, medical reimbursement form.-Liase with respective department to ensure smooth processing of all credit patient file.Follow the instruction of reporting authority.-Other related duty as the job requires.

I performs a variety of work which keeps our hospital running smoothly, ensuring right and timely patient service. Streamlining all activities from admission to in-patient care, as well as bill payment to discharge of the patients. Performing regular and spot check of all service care units with fantastic team comprised of Manager - Night, Nursing Supervisor, House Keeping Supervisor and Security Supervisor. Maintenance of high service standard ensured by this team through their routine visits together to every ward and floor. Dealing with urgent calls and situation from the Emergency, Intensive Care Unit (ICU) or wards by providing necessary support for both the internal and external customer.Addressing all major hand-over issues received from the day time in-charge which may need to be resolved at night.

1. Main Activities-Have knowledge of TPA companies and processes related to mediclaim-Good communication skills and excellent etiquettes-Have knowledge of computers and experienced in working on HMS-Take the patient status for Cash or TPA from customer care dept.-Serve as the medical liaison with the Medical Insurance Companies and TPAs-Credit patient status to customer care & to admin.-Keep the updates within 12 hrs pre -auth respective TPA.-Liaisoning with treating consultant to write diagnosis, mode of management of patient (clinical/surgical) & expected hospital stay.-Process & ensure requisition of patient/relative after discharge is submitted to hospital admin e.g LIC, medical reimbursement form.-Liase with respective department to ensure smooth processing of all credit patient file.Follow the instruction of reporting authority.-Other related duty as the job requires.

1. Main Activities-Record entry in Tally -Receive cash/cheque and Make deposits-Operate the cash register -Balance cash/cheque receipts-Record cheque and cash accounts-Maintain monthly MIS Report-Print and record receipts-Reconcile bank statements-Keep track of customer credit-Collect receivables-Other related duty as the job requires

1. Main Activities-Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures. -Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures. -Answer all incoming calls and route them to the appropriate staff. -Register all patients per registration protocols an collect all documentation. -Generate route slips for each patient, and assure that all services provided have been checked out properly. -Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient. -Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures. Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected. -Work closely with Medical, Dental and Nursing staff to assure smooth patient flow and cut down on waiting time. -Work closely with the health promotion personnel and refer them to patients who did not keep their appointment for follow-up. -Call and remind patient of his/her appointment. -Follow up on “no show” patients on a daily basis. -Communicate patient’s problem/complaint to the office manager or his/her designee. -Other related duty as the job requires.

1. Main Activities Greet Dealers and provide assistance Maintaining the store in order to ensure hospital staff have access to necessary supplies Maintaining customer service, maintaining cash controls, purchasing and maintaining the store2. Maintain stock, supplies and inventories Take inventory Make PO for supplier Order groceries and supplies Check received stock against invoices Mark prices on stock Restock shelves3. Perform other related duties as required