Manage and lead the HR shared services team, providing coaching, training, and development for team members to enhance service quality and customer satisfaction.  Develop and maintain HR policies and procedures to ensure compliance with legal and regulatory requirements Ensure accurate and timely processing of HR transactions globally, including employee data changes, new hires, terminations, payroll, leave management and benefits administration (full life cycle management of… Show more Manage and lead the HR shared services team, providing coaching, training, and development for team members to enhance service quality and customer satisfaction.  Develop and maintain HR policies and procedures to ensure compliance with legal and regulatory requirements Ensure accurate and timely processing of HR transactions globally, including employee data changes, new hires, terminations, payroll, leave management and benefits administration (full life cycle management of employees).Collaborate with other HR teams (Regional HR heads and Function heads) to ensure the seamless delivery of HR services Continuously evaluate and improve HR processes and procedures for increased efficiency and effectiveness Develop and deliver HR metrics and reporting to measure the effectiveness of HR shared services and identify opportunities for improvement. Ensuring adherence to local labour laws & other statutory compliances, HR policies, legal and regulatory procedures Champion data-driven HR decision-making by developing analytical tools, establishing data governance protocols, driving digital HR strategies, and continuously seeking process improvement opportunities. Identify tech-driven enhancements, stay updated on emerging technologies, measure their impact, and refine processes to continually enhance our digital HR initiatives Oversee the merger of the newly acquired company into our organization, encompassing cross-functional teams, communication strategies, IT integration, comprehensive employee life cycle management, legal compliance, while maintaining approval and continuous review processes. Show less

In charge of HR operations and Global Mobility for Capgemini employees in India . Manage full life cycle of employee once offer is released till exit, including Statutory Compliance under Labour Laws, background verification, on boarding, induction, exit, Audits etc. Managed all Automation in HR systems through Request for new system or addition to current system and new systems developed during my tenure• Implemented – Organization Structure, HR Management and Developing Organizational… Show more In charge of HR operations and Global Mobility for Capgemini employees in India . Manage full life cycle of employee once offer is released till exit, including Statutory Compliance under Labour Laws, background verification, on boarding, induction, exit, Audits etc. Managed all Automation in HR systems through Request for new system or addition to current system and new systems developed during my tenure• Implemented – Organization Structure, HR Management and Developing Organizational Systems• Formulated & successfully Implemented Employee Facility Management Systems, Employee Compensation ProgramsManaging 20,000 + yearly assignments to US, Europe and Asia Pacific for Immigration compliance & Local taxation • Six Sigma and Improvement Projects Show less

Pivotal role in diversification from Life Insurance to total wealth management solutions including debt optimisation and Project Finance

• Initiated Improvements across F&A Sector (Chennai & Noida), Publishing performance dashboards.• Managed a Team of 30 Quality Catalysts across Xansa and Trained People on LEAN, FMEA and Six Sigma.• Mentored Six Sigma projects and drove SLA improvements through Six Sigma.• Coordinated with client in U.K. for Improvements

• Train Quality Executives on Six Sigma Tools.• Timely reporting of the internal rating on the SLA parameters & Transaction Audit & Process Audits. • Reporting on various process metrics to the management on daily, weekly and monthly basis.• Tracking Process performance through an application Pro MPT.• Conducting fortnightly one to one’s with the Advisors and giving them individual feedbacks.• Regularly provide inputs for any training needs or development needs for the… Show more • Train Quality Executives on Six Sigma Tools.• Timely reporting of the internal rating on the SLA parameters & Transaction Audit & Process Audits. • Reporting on various process metrics to the management on daily, weekly and monthly basis.• Tracking Process performance through an application Pro MPT.• Conducting fortnightly one to one’s with the Advisors and giving them individual feedbacks.• Regularly provide inputs for any training needs or development needs for the Agents Show less