 Project & Program Management role for Client Ultratech for delivering IT Operations projects  status reporting for project/program milestones, deliverables, dependencies, risks and issues, and communicating across leadership  Overall Program / Portfolio Governance and reporting in steerco and senior Management meetings  Managed all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives

• Steered and guided the project team comprising of Infrastructure Project Managers in Retail banking and Data services portfolio to achieve the defined business goal. • Line management responsibility for team of 80 Project Managers which included performance management, career development, PIP and compensation review and strong exposure towards hiring and building a Project team• Infrastructure Program management done amidst highly compressed delivery timelines – little contingency in the plan. This was deliberated to achieve Organization cost saving targets.• Managed all the aspects of large, multiple related initiatives to ensure the overall program is closely aligned to and directly supports the achievement of the company's strategic objectives. • Build and maintained relationships by engaging business sponsors, key stakeholders, application teams, infrastructure teams, and project teams to establish credibility, solve problems, build consensus and achieve objectives.• Gained accountability for the project success including on-time, on-budget, high-quality targets. Ensure the program goals/milestones are met and budgets are in accordance with financial goals and agreed budgets. Establish and track success criteria and metrics for the program and projects.• Participated in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization. Identify opportunities for improvement and contributed management team in process improvement (s).• Provided status reporting for project/program milestones, deliverables, dependencies, risks and issues, and communicating across leadership.• Overall Program / Portfolio Governance and reporting in steerco and ITID exco (senior Management) meetings• Project budgeting inputs for resource and infrastructure cost and estimation for Annual operating plan

• Project & Program Management role for Client Vodafone for delivering complex projects on VCNO IP backbone , Global data centers & 24 Opcos connectivity• Management of service/solution transition, multiple operation teams and market rollout, and in-life continuous service improvements activities.• Requirement analysis of IT Infrastructure & Telecom Network demands raised by Vodafone Group and Local OpCos.• Preparation of Project Charter, Project Plan & steering high level design artefacts.• Ensuring stakeholder management across all phases of project lifecycle e.g Analysis, Concept, Solution Design, Implementation, Launch and Customer Acceptance.• Risk planning at early stages and preparation of mitigation strategy to ensure projects are completed as per schedule.• Preparation of Documents with Quality Gates at various levels to ensure delivery is done with “Right First Time” approach• Involved in standardization in areas such as business reporting, quality gating, delivery and performance governance and metrics and measurements.• Cross Functional integration through geographically dispersed teams to ensure all the pieces of projects are closely-tightened

• End to end Project Management activities with coordination of 20+ migration managers for network transformation project for multi locations• Accountable for risk evaluation and management such as proactively determining, interacting, and mitigating threats associated with ongoing Project • Managing day to day operations of resourcing & scheduling project to ensure timely deliverables • Analyzing financial management of project including financial planning, budget management for the attainment of financial objectives• Validating functional requirements, scope, roles, responsibilities, budgets, timescales and resources • Improving process and documenting the project analysis, examining current processes, tools, and methodologies as well as leading ongoing refinement to achieve continuous cycles of improvement• Developing project proposals and strategies to direct the process• Utilizing PMP methodology for all the stages of project from Initiation, Planning, execution and control • Delivering executive level presentations, communicating the master plan to senior management • Ensuring periodic invoice input to Finance department in accordance with Resource utilization Matrix, Utilization & allocation of resources productivity calculations wherever required • Preparing & scheduling Training Plan for Team members to enhancement skills & user training • Monitoring, tracking & implementation of corrective actions based on the Pareto analysis derived from consolidated project issues/challenges• Followed Agile methodology to track project and align with BT’s strategy to deliver designs in time • Interacted with system Stakeholders & process team to understand the ASIS process for Service fulfillment and effective inputs for TOBE Process to achieve RFT & reduce cycle time• Supported on demand to presales team in understanding the customer requirements & assisted in responding the queries from client

o Service Assurance of Fixed access network (DLC) across designated Circles in Indiao Broadband over power line (ILEVO – A group of Schneider Electric) o Telephony Access Gateway Project/VOIP (Nuera) which interfaces TDM switch on V5.2 & converts it to a VOIPo Audio video data conferencing solution in coordination with Vendor (Polycom)• Managed the Project delivery in terms of resourcing, scheduling, Cross functional co-ordination to meet project milestones within define timeline and budgets • Carried out Fault analysis and issue report across project & tracking implementation of corrective action• Assisted Presales team as per customer needs and performed pre demo needs analysis • Participated in initial business presentation to get an understanding & requirements of scope of work• Conducted the status meeting, preparing the project progress reports for top management. • Managed Quality processes as per the defined standard in project & inputs during periodic Quality review meeting • Drive Project Operations through Technical and Quality reviews to ensured 100% process compliance• Management of Corrective/Preventive action plan & Root cause analysis implementation

• Operation management of Transmission & Access Network for Mumbai (Marol) region in India • New technology implementation for SDH & DLC equipments for access services rollout • Provided user training on SDH/DLC network to team members • Conducted periodic quality analysis to ensure best service• Managed the Services on day-to- day basis as per agreed (Service Level Agreement) with the customer• Vendor management for SDH & DLC Network equipments used in service roll out • User testing & investigation analysis on customer issues, challenges observed

DishnetDSL was a broadband internet service provider in India. VSNL, a part of the Tata group acquired DishnetDSL in 2004 and it is now a part of Tata Indicom Broadband.• Project Implementation of o Megabit gear DSLAM which was used to deliver DSL services across Indiao Infrared links (PAV data- UK) for 8mbps data transmission over 6km aerial distanceo STM-1 links which was the backbone for ISP traffic & higher bandwidth services to client • Analyzed customer requirements & interaction with various team to define high level solution for client • Vendor management for HDSL modems like Ascom, RAD & Telindus which had been used for activating E1 circuits leased from MTNL

Engineer