Focused Project Manager & Business Analyst with 4+ years of experience performing multi-function management and business analysis for various projects. Demonstrated experience in project management principles.Skilled in CRM, Business Planning, Customer Service, Office Administration, Problem Solving, and Business Process Improvement. Rich experience in working closely with the Client Organizations and the Solution Design Teams to deliver Effective solutions.Through Cultivated Dynamism, pro-activeness and ease of adapting to new environments and technology, successful in building lasting internal, external and international partnerships using skills acquired from working with international clients for over eight years.• Focused on business and strategic leadership, establishing effective communication channels for collaborating with internal and external customers to achieve desired results.• Experienced in using inputs from various departments for deploying the Best Fit solution, customer centric activities and a sound understanding of the intricacies within the development, service and support industry.• Proven ability to work within a team environment, manage multiple projects, and adapt to frequent change, influence and lead cross-functional teams in an environment of competing interests and limited resources.• Expert problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions.• Adept to multi-tasking, relationship building, customer service orientation and having strong communication and interpersonal skills, I can effectively communicate and work with both technical and functional personnel across various levels of the Organization.• Project Management, Vendor Management, Team Management, Conflict Management, SLA.
Listed skills include Service Delivery, Team Management, Transition Management, Outsourcing, and 19 others.
