● Completed lab team recruitment and training, lab procedures establishment, lab consumables sourcing and lab quality system establishment within the first 3 months. ● Led the lab to conduct benchmarking test, reliability test, material analysis and color evaluation for THD private branded products including electrical products, hand tools, furniture, textiles, plumbing parts, tableware, etc.● Developed test plans according to the product engineers’ demand, set up test fixtures and in-house method, standardize testing procedures including sample management process and test project kickoff process.● Coordinated with THD US headquarter lab to align testing procedures and share testing capacity.

● Established an online store and drove it to smooth selling. Transferred Amazon business to family members before joining THD.

● Established Xiamen Softlines Laboratory to provide product testing and quality improving services to clients. The lab grew more than 50% in both revenue and profit per year by 2017.● Managed P&L and daily operations of different lab teams.● Developed a competitive managerial talent pool as well as backups through precisely identifying staff potentials and give effective coach and empowerments.● Improved customer satisfaction and operation efficiency through Lean Six Sigma project. The lab profit margin maintained above 40% since 2014, which was much better than industry average.● Established lab technical team to support suppliers control quality risks in material sourcing process, manufacturing process, storing and transporting process.● Dominated Fujian tents and swimwear testing market, occupied 60% of Wenzhou footwear testing market through helping clients solving qualities problems in flammability, color fastness and chemical substances.● Handled internal and external audits (CNAS, CMA) and client complaints.

● Led lab testing teams and QA team by April, 2010. Afterward, was appointed as Technical Manager and establish the lab technical team.● Implemented continuous improvement programs (KANBAN and TOC). By end 2009, testing on time completion rate was improved from 85% to 95%, productivity was improved by 50%.● Led the technical team to improve quality system for 5 major international buyers, making SGS the exclusive third party partner of these clients and generated more than CNY 6 million stable revenue each year.● Established a fulltime training team, standardized training procedures for new staffs, reviewed and updated lab SOPs and EOPs.● Developed more than five skilled trainers within the technical team, led the team to handle more than 50 external seminars and trainings each year.

● Led the lab to provide product testing and quality improving services to suppliers of a UK buyer.● Developed a set of SOP according to the buyers quality specifications to standardize work processes, get the lab accredited by CNAS and CMA.● Optimized work processes through Lean methodologies, improved lab profit by 20% while the revenue keep stable from 2010 to 2012.

● Led the shrinkage and chemical testing teams to provide testing and quality services to clients.● Optimized the existing training methods by establishing internal training team, standardizing training processes through introducing training, evaluation and authorizing guidelines. The average training cycle time was reduced from 1 months to 2 weeks.

● Led the PMC Team to set up material input plans and production loss control plans.● Reorganized work processes in the PMC team after the launching of the new ERP platform. Revised job requirements and trained staffs to meet new standards.● Set up work improving teams to deal with daily issues. By 2003, the factory's on-time delivery rate was improved from 86% to 93%, the average production loss rate was reduced from 5% to 3%.