I play a vital role in delivering clinical therapeutic interventions, care coordination, and supportive services in a collaborative, multi-disciplinary environment.

Held daily intake calls and helped to manage escalated calls. Ensured that all files were accurate and up to date.Performed presentations in order to provide continuing education to co-workers.Provided mentorship to team members.Accurately set up payments for disability claims.Maintained knowledge of state and federal regulations regarding FMLA.Completed all daily tasks, and accurately prioritized my daily schedule.

Provided mentorship to a total of 15 counselors. Held weekly 1:1 meetings with team members.Conducted interviews for new applicants.Administered Intakes for new patients, and created treatment plans.Prepared daily progress notes.Effectively managed high risk patients.Practiced harm reduction model.Participated and ran case management meetings each month.Helped clients on my caseload to achieve sobriety.

I held the responsibility of managing the cases of twenty clients. My primary responsibility was to ensure that clients had equal opportunity in the educational and work field. The clients served were adults with disabilities.

I held the responsibility of job assistance for those who have disabilities. I helped to train and supervise, for work readiness. I analyzed client work for quality assurance, designed and implemented individual career plans, collaborated with private and public businesses. I also created weekly schedules, and approved work hours for payroll.

I worked as house staff for SED children. I participated in helping with daily routines, program compliance, group counseling, and crisis management, and individual counseling. I also completed daily progress notes.

I managed the day-to-day operations of the store. I handled customer complaints and issues. I created schedules, closed and opened registers, and completed daily deposits to the bank. I helped to participate in training and on boarding associates.