I demonstrated exceptional communication skills and had the ability to establish trust and rapport with clients, with a proven track record of effectively communicating complex digital marketing concepts and delivering exceptional customer service. As a result, I achieved a high rate of client retention and referral. Furthermore, I excelled at building relationships with local business owners and effectively tailored the pitch and closing circle to their specific needs.My sales performance was equally impressive, with a proven track record of setting an average of four appointments per day and successfully persuading business owners to purchase products or services. I possessed excellent presentation skills and a deep knowledge of product/service features and benefits.Consistently ranked in the top 25% of stack rank for sales performance, I regularly exceeded $7K in sales. I had a strong ability to meet and exceed sales targets while maintaining a high level of customer satisfaction. Furthermore, I was on track to qualify for the company's prestigious President's Club, which recognized top-performing sales professionals who had made significant contributions to the organization's success.

As a trainer and coach for new server and bartender staff, I was responsible for ensuring that they were equipped with the necessary knowledge and skills to perform their duties with confidence and efficiency. Through training sessions on menu knowledge, POS systems, customer service, and sales techniques, I was able to consistently maintain high levels of customer satisfaction and repeat business. Additionally, I conducted sales strategies to generate upsells and gift card sales, utilizing my persuasive communication skills and in-depth product knowledge to increase customer interest and revenue. Through successful promotions and marketing campaigns, I was able to drive gift card sales and improve customer loyalty. My exceptional critical thinking skills were utilized to resolve conflicts in a calm and professional manner, resulting in positive outcomes and satisfied customers. Overall, my efforts resulted in improved sales generation and customer satisfaction.