-Marketing and Sales1/ Assisting marketing team to plan, develop and organize marketing campaigns to support sales objectives2/ Helping marketing manager to advertising and attending exhibitions to reach target markets, creating consumer awareness and effectively promoting the attributes of the products3/ Responsible for preparing all sales reports required and assist marketing team to maintain customer care (including customer satisfaction, customer complaints and customer enquires) or other third-party communications.-Importing and exporting4/ Coordinating export arrangements, including the preparation of export documents and responsible for the communication with customs clearance companies5/ Communicating with external suppliers for loading in and coordinating with internal departments and keep all load out and shipments up to date.

Serve in Johnson& Johnson Vision Care Team1/ Evaluating and resolving product complaints from China and Hong Kong market per FDA/ISO requirements2/ Monitoring feedback activity using complaint handling system and SAP to provide complaint resolution3/ Providing education, product and service information while ensuring and promoting customer satisfaction4/ Managing product returns and identifying quality signals5/ Providing documentation of compliments, inquiries and complaints6/ Be a facilitator of quality awareness for department and internal colleagues

- Answering inquiries from employees (drivers and off-siders) and clients by phone and email- Maintaining company's booking system and scheduling appointments or jobs- Serving customers as backing-up receptionist; forwarding emails; confirming customer orders and keeping customers informed of order status- Providing payroll information by collecting time and attendance records weekly of employees- Processing payments as well as documents like invoices on a monthly basis- Issuing invoices to customers based on services rendered

- Conducting marketing research across a number of markets for each of Munch Cupboard's brand, including SWOT analysis, Competitor analysis- Analysing the potential opportunities of social media in target markets, like Wechat, Weibo in China - Collecting the data and information of suitable trade fairs in target countries- Target market(s): China, Vietnam, Thailand, Germany, Emirates and UK