Helm 4 major businesses: Global And Regional Key Account, Maintenance & Engineering, Defense (Air Force base) and Heath care Engineering & FM.

- Responsible for Integrated Facilities Management to Key Account in Asia Pacific- HP Account (2008 to 2011) - Shell, UBS Account (Jan 2012) and Citi SEA (Feb 2012)• Ownership of the Key Account relationship• Ownership of communication management between ISS and Client and between Corporate Clients and Regional/Country based Key Account Management Team• Consolidate financial forecasts and budgets for the Accounts• Ownership of Compliance Performance Management through Service Level Agreements of Regional/Country based Account Management Teams• Be an active member of the Global Corporate Clients Group, working to identify Best Practices and Knowledge Sharing• Coordination of global key account management issues between Regional/Country based Account Management Teams• Provide strong leadership across the Accounts and specifically:• ensuring quality and timeliness of service delivery in accordance with the contract• participating in presentation and negotiations, globally regionally and locally• liaison with global counterparts to share ideas and proposal concepts

Fully responsible for property management, maintenance, design and construction development projectsin ExxonMobil, IBM and British Petroleum Support the business and deliver real estate & facility management services to multiple stakeholders within ExxonMobil.Intensely involved in all new projects by providing technical advice and support to the development teamBest Practice solutions development for contracts Converted, within 6 months, a contract with low client satisfaction & poor performance, into position as Clients preferred supplier, mainly achieved through building Client trust and confidence.Proven ability to adapt within a very challenging industrial and technical environment. Developed an excellent client relationship with IBM and ExxonMobil through sharing an understanding of priorities and obtaining results.Continuously implementing improvement through innovation & change activities to raise efficiencyBuilds and maintains strategic relationships with customer through assessment of needs and expectations and ongoing solicitation of customer feedback. Align Global Service Level Agreement (SLA) in IBM. Streamline 143 SLA to 21 for 9 countries. Lead in transition management and facility operational outsourcing programs in Walt Disney, Lenovo, Lanxess Pte Ltd, Motorola and BP Singapore. Identifies new/unusual risk areas and develops solutions, taking final responsibility for results.Liaise with building authorities on technical & regulatory requirementsEstablishes financial goals and budgets.Manages the facility team as a business to achieve financial objectives Provides guidance to staff in asset management and expense control.Successfully achieved 3 million Accident Free Hours for ExxonMobil Account with environmental, health and safety goals and expectations. Implemented Authorisation Card System for ExxonMobil Asia Pacific.