Parkavi Mohan Email & Phone Number

Tiruchirappalli, Tn, In

Chennai, Tamil Nadu, India

Preparation of Database of Client contact and updating. To act as a Backup to Helpdesk in case of emergency /Requirement Co-ordinate the mail system flow of information both internal and externally. Possess strong administrative Skills. To respond to and coordinate emergency solutions As the Assistant to Front Office Administrator, assist with Special Leadership projects as assigned to determine improvement needs. Spares inventory management as per minimum stock… Show more Preparation of Database of Client contact and updating. To act as a Backup to Helpdesk in case of emergency /Requirement Co-ordinate the mail system flow of information both internal and externally. Possess strong administrative Skills. To respond to and coordinate emergency solutions As the Assistant to Front Office Administrator, assist with Special Leadership projects as assigned to determine improvement needs. Spares inventory management as per minimum stock indicator Customer feedback collection Answering customer calls, listening to their concerns and solving problemsIdentify the needs of customers, resolve issues, and provide solutions.. Handle many inbound and outbound calls to customers and clients. Meet personal targets and work towards meeting team targets. Maintain records of the conversations with the customer and analyse the data. Write and submit timely reports on performance, targets, and customer queries. Resolving issues and troubleshooting technical problems. Tracking customer service KPIs and metrics Records purchases, maintains database, performs physical count of inventory, and reconciles actual stock count to computer-generated reports. Show less

Chennai, Tamil Nadu, India