Brian Parker Email & Phone Number

Greater Minneapolis-St. Paul Area

Maintained role from previous position, with additional responsibilities including: - Transformations and continued maintenance of client data to be used periodic strategic check-ins with client stakeholders- Development of more advanced business intelligence tools / models to mitigate the effort necessary to perform routine tasks ( E.g. Text Mining / Classifying vendor inquiries )- Ad hoc data analyses to solve client inquiries regarding operational success and program adjustments- Query and develop standard reports using SAP Business Objects for individual client databases

Greater Minneapolis-St. Paul Area

Continued tasks from Operation Support Specialist, with new functions including:- Assist in maintaining communication with client's vendors regarding issues / concerns with LegalView BillAnalyzer - Create and maintain training documents regarding Operation Support Specialist (OSS) role- Assist Operations Managers in addressing client inquiries regarding LegalView BillAnalyzer review process and vendor concerns- Generate data forecasts to be used in client proposals regarding improvements to invoicing guidelines

Greater Minneapolis-St. Paul Area

Assist the Wolters Kluwer Legal Bill Analysis (LBA) team with ad hoc projects and other support work.Primary tasks include:- Assist Operations Manager to monitor and improve team workflow - Creation and Redesigning of Excel workbooks to track performance metrics of LBA team- Assist with creation of training materials for LBA team members- Assist with creation of monthly performance presentations based on LBA team results

Lakeville North Highschool

I work closely with students to build their knowledge and skills regarding mock trials. Maintain positive relationships with head coaches and school administrators. Answered to parent questions and concerns about students performance. Assist all participants with non-activity related concerns politely and properly. Accept responsibility for participant safety, development, and educational success while active in this program.

Greater Minneapolis-St. Paul Area

Greet all guests in a kind, respectful manner. Answer all general university phone calls and help solve inquires. Assist in any administrative tasks directed to. Provide professional customer service for university students and guests.

Greater Minneapolis-St. Paul Area

Participated in an internship program dedicated to advancing students' understanding of professionalism, leadership, and growth in the modern corporate workplace. Included 120+ hours of training curriculum directed by executive level business leaders both currently in the workplace, and retired. *Coincided with internship at Wolters Kluwer ELM Solutions

Greater Minneapolis-St. Paul Area

Masters Of Science - Business Analytics, Business Intelligence

Bachelor Of Business Administration - Bba, Marketing

Activities and Societies: Participant in Mock Trial