Core member of Business Development and Program Management leadership team. Serving as Contract Fulfillment Head, defined and managed all construction, deployment and integration activities for new and upgraded network implementations for major corporate customers. From Pre-Sales, Solutions Engineering and Financial Contract management, served as integral leadership component ensuring a swift and successful implementation meeting all customers' expectations being ontime and within budget.

Overall Construction Program Manager for multimillion dollar fiber optic network implementation across the Northeast United States for Avangrid, a consortium of electrical and natural gas provider companies in the region. NERC-CIP certification to manage highly sensitive National Security infrastructure. Managed all construction vendor resources for network and security upgrades across the region including soliciting of RFP's, evaluation and eventual awards. Managed overall construction and implementation schedule in addition to Quality Assurance programs.

A dynamic team leader with responsibilities for successful deployment of new greenfield nationwide satellite and broadcast network: developed strategies and drove 3rd party construction activities to prepare for commercial launch of new network on time and under budget. Built a nationwide engineering and operations organization: successfully created and implemented the plans for installation, integration and operational maintenance of new broadcast television network with complex satellite, wireless and wireline components in over 100 markets serving area of 200+ million customers. Hired, mentored and trained a diverse workforce of talented program managers, project managers, regional managers, field service engineers and technicians responsible for operation of 24/7 highly available network including change management, asset management, RMA supply chain and large-scale introduction of new hardware/software systems.Developed and executed service level agreements (SLAs) with external business service providers and national carrier customers Verizon Wireless and AT&T. Regularly delivered key operational review presentations to other department heads and executive staff. Created and controlled CAPEX and OPEX budgets of $50M+.Developed and implemented processes for task and workforce management alongside centralized network management surveillance organizations including reporting process of all network outage and restoration activities--- driving appropriate maintenance activities and escalations to ensure minimal MTTR.

Directed 50+ member, multi-location teams (managers, supervisors, engineers, and technicians) in field BSS and central switching datacenter operations for over 2000 sites in Northern California. Oversaw implementation of all network provisioning activities, new technical features, products, and services and defined best practices and procedures to ensure service quality and consistency. Performed all HR-related activities including hiring, terminations, and performance appraisals with a major focus on mentoring and staff development.Major Highlights:Delivered on-time construction and integration of new Central Office datacenter in Santa Clara, CA – from network equipment, HVAC, ancillary power and telco backhaul installation through successful service launch via careful oversight of all activities and personnel. Advanced timely detection and elimination of network weakness by conducting ongoing analysis of operational metrics – teaming with Engineering to resolve issues before they impacted customers. Troubleshot and resolved network outages across multiple systems.Ensured $355M annual revenue by achieving exceptional network availability record (99.998%)