Sr. Director | Customer Success
Current- Leading Lucid's Global Customer Success Organization
Apr 2024 - Present
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Parker Lam Email & Phone Number
Sr. Director of Customer Success @ Lucid
at
Lucid Software
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Sr. Director of Customer Success @ Lucid
Location
Salt Lake City Metropolitan Area, United States, United States
Company size
Who is Parker Lam? Overview
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Quick answer
Parker Lam is listed as Sr. Director of Customer Success @ Lucid at Lucid Software, a company with 689 employees, based in Salt Lake City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Parker Lam.
Parker Lam previously worked as Sr. Director | Customer Success at Lucid Software and Sr. Director | GTM Strategy & Operations at Lucid Software. Parker Lam holds Bachelor Of Science (B.S.), Chemical Engineering from Stanford University.
Company email context
Email format at Lucid Software
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Lucid Software
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Profile bio
About Parker Lam
Parker Lam is a Sr. Director of Customer Success @ Lucid at Lucid Software. They is proficient in Chinese (Mandarin) and French. Colleagues describe them as "Parker was an incredible mentor to me and a gifted RevOps thought leader at ClickUp. He's humble, inspiring, and leads by example with empathy and vision. RevOps and Strategy sit at the center of the revenue machine, ensuring present day success and future state readiness - it's a challenging position at any hypergrowth startup, but Parker made it look easy. I feel so blessed to have learned from a great leader like him!" and "I managed Parker on a number of high-pressure, enterprise-level implementations of our software, and each time he was a top contributor. He is analytically astute, an effective presenter and communicator, and was always proactive in anticipating problems and proposing creative solutions. He also has an unusual knack for PowerPoint: he created several presentation templates and slides so effective and aesthetic that they became virtually standard among our team. There’s no question I recommend Parker highly and would love to work with him again."
Current workplace
Parker Lam's current company
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Lucid Software
15 roles
Parker Lam work experience
A career timeline built from the work history available for this profile.
Sr. Director | Gtm Strategy & Operations
Jun 2023 - Apr 2024
Vice President | Revenue Operations & Strategy
Aug 2022 - Jun 2023
Head Of Revenue Operations & Strategy
Jun 2021 - Jul 2022
Director | Revenue Operations & Strategy
Oct 2020 - Jun 2021
Senior Manager | Revenue Operations & Strategy, International
Feb 2020 - Sep 2020
Manager | Revenue Operations & Strategy, Emea
Oct 2018 - Jan 2020
Manager | Sales Operations & Strategy
Aug 2018 - Oct 2018
Senior Analyst | Sales Operations & Strategy
Jul 2017 - Jul 2018
Senior Strategist | Momentum Strategy Team
May 2017 - Jun 2017
Strategist | Momentum Strategy Team
- Partnered with Fortune 100 companies to formulate and implement streamlined technical and business sales processes that generated a 30-46% increase in sales revenue
- Ensured client success by coordinating implementation efforts, developing and administering training, monitoring and analyzing business metrics, and presenting recommendations to managers and stakeholders
- Spearheaded the development of an economics model in collaboration with executives and managers at a Fortune 20 company to assist in the re-allocation of sales representatives that enhanced sales activity and optimized.
Jul 2016 - May 2017
Resident Focus Assistant
- Teaching Assistant to Professor Michael Wilcox; developed weekly in-house seminars and planned thought-provoking programs to facilitate problem-solving, shared learning and productive discussions
- Collaborated weekly with 6 residential staff members in a 60-student dormitory providing residential leadership to ensure strong community cohesion and security
Sep 2012 - Jul 2013
Relief Educator (Chemistry And Mathematics)
- Taught 20-30 students daily to conceptualize complex principles and develop analytical skills
Jun 2012 - Sep 2012
National Athlete, Swimming
- 10-time National Record Holder & 12-time National Champion from 2005 - 2012 in the Breaststroke events
- 2010 Singapore National Olympic Council Individual Meritorious Award for exceptional international achievement
- Gold Medal, 2009 8th Asian Swimming Championships with a championship record time
- Represented Singapore in several high profile international meets including the 2007 and 2009 FINA World Swimming Championships and the 2011 World University Games
Mar 2005 - Jul 2012
Company Commander, Inspector | Training Command
- Managed and supervised the training of 550 recruits across 2 companies to ensure front-line operational readiness
- Improved and executed protocols as a Committee Member for the 88th INTERPOL General Assembly
- Developed and implemented the contingency plans for the H1N1 Crisis to reduce risk and ensure business continuity
- First Full-time National Service Inspector appointed as Contingent Commander for the Marching Parade of Senior Officers, Officer Cadets and Police National Service Recruits
Jan 2008 - Dec 2009
Team & coworkers
Colleagues at Lucid Software
Other employees you can reach at golucid.co. View company contacts for 689 employees →
DM
Drew Marcucci
Colleague at Lucid Software
Provo, Utah, United States, United States
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SO
Serena Otto
Colleague at Lucid Software
United States, United States
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NR
Nate Roylance
Colleague at Lucid Software
Provo, Utah, United States, United States
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DB
Danielle Bomar
Colleague at Lucid Software
Cincinnati, Ohio, United States, United States
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AB
Alec Bingham
Colleague at Lucid Software
Provo, Utah, United States, United States
View →
JJ
Jacob Jones
Colleague at Lucid Software
Ashland, Massachusetts, United States, United States
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KP
Kristy Palombo
Colleague at Lucid Software
Provo, Utah, United States, United States
View →
CH
Clara Huber
Colleague at Lucid Software
Salt Lake City Metropolitan Area, United States
View →
CD
Coumba D.
Colleague at Lucid Software
Amsterdam, North Holland, Netherlands, Netherlands
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JY
Joseph Yarn
Colleague at Lucid Software
Provo, Utah, United States, United States
View →
Drew Marcucci
Colleague at Lucid Software
Provo, Utah, United States, United States
View →
SO
Serena Otto
Colleague at Lucid Software
United States, United States
View →
NR
Nate Roylance
Colleague at Lucid Software
Provo, Utah, United States, United States
View →
DB
Danielle Bomar
Colleague at Lucid Software
Cincinnati, Ohio, United States, United States
View →
AB
Alec Bingham
Colleague at Lucid Software
Provo, Utah, United States, United States
View →
JJ
Jacob Jones
Colleague at Lucid Software
Ashland, Massachusetts, United States, United States
View →
KP
Kristy Palombo
Colleague at Lucid Software
Provo, Utah, United States, United States
View →
CH
Clara Huber
Colleague at Lucid Software
Salt Lake City Metropolitan Area, United States
View →
CD
Coumba D.
Colleague at Lucid Software
Amsterdam, North Holland, Netherlands, Netherlands
View →
JY
Joseph Yarn
Colleague at Lucid Software
Provo, Utah, United States, United States
View →
2 education records
Parker Lam education
Bachelor Of Science (B.S.), Chemical Engineering
Gce Advanced Level, Physics, Chemistry, Mathematics, Economics, Project Work, Top 2% Of National Graduating Class
FAQ
Frequently asked questions about Parker Lam
Quick answers generated from the profile data available on this page.
What company does Parker Lam work for?
Parker Lam works for Lucid Software.
What is Parker Lam's role at Lucid Software?
Parker Lam is listed as Sr. Director of Customer Success @ Lucid at Lucid Software.
Where is Parker Lam based?
Parker Lam is based in Salt Lake City Metropolitan Area, United States, United States while working with Lucid Software.
What companies has Parker Lam worked for?
Parker Lam has worked for Lucid Software, Pdq.Com, Clickup, Lucid, and Insidesales.
Who are Parker Lam's colleagues at Lucid Software?
Parker Lam's colleagues at Lucid Software include Drew Marcucci, Serena Otto, Nate Roylance, Danielle Bomar, and Alec Bingham.
How can I contact Parker Lam?
You can use AeroLeads to view verified contact signals for Parker Lam at Lucid Software, including work email, phone, and LinkedIn data when available.
What schools did Parker Lam attend?
Parker Lam holds Bachelor Of Science (B.S.), Chemical Engineering from Stanford University.
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