Matt Parker Email & Phone Number

Upland, California, United States

Los Angeles Metropolitan Area

As a Transition Management Consultant, I advise on customer transition projects for Infrastructure Technology Outsourced services, ensuring collaboration with technical teams to devise master transition plans acknowledging cost and schedule. I direct project management operations including staff recruitment, facilities creation, service delivery, and technical solutions implementation and testing, and counseled solution developers on pre-sales efforts such as start-up duties, costs, and schedules. Finally, I engage with customer IT and executive management, segment sales, internal NTT DATA Services leaders, and vendor partners.My key contributions:• Led team of 1.8K Managed Services team members through complex digital and cultural transformation affecting hundreds of facilities and more than 130K client employees.• Achieved completion of $9M transformation and transition program deliverables under budget by $1M, working with 70 US-based hospitals transitioning to a global leveraged model of services, including network, servers, desktop support, security, and reporting.• Coordinated comprehensive knowledge transfer activities for more than 100 corporate and 300 hospital-based applications.• Helmed reverse transition project for NTT DATA, directing and coordinating activities relating to mainframe and AS400 services to a third party set to take over operational support.

Perform Risk and Quality Assessments for large complex IT services and infrastructer sales pursuits. Deals range from from $10M on up. Services include application development, cloud infrastructure, desk side support, service desk management, server management, network management, and application management. Business landscape ranges from healthcare, federal, education, state and local government, to commercial manufacturing, insurance, and financial.

Greater Los Angeles Area

For Perot Systems Corporation, I directed a team of more than 80 technologists for enterprise and corporate business applications supporting over 9K users for top-tier accounts including tier 3 support, software development, and analytical reporting for four global business units. I oversaw large-scale cross-functional programming and software enhancement projects with annual budgets of more than $5M, and collaborated with senior and executive leadership on strategic planning and resource to vision alignment and presented annual budget to management.Key Projects: Legal and contracting COTS software package valued at $800K; Comprehensive application customizations and new software development to support business process improvements and service offerings; Intranet and extranet solutions through tool implementation to allow AS/400 applications to be accessible from web browsers.And my contributions include:• Optimized data accessibility, process efficiency, and internal staff and external client and partner collaboration through creation of web-based application.• Led company-wide improvements to business processes, task automation, and sales growth.

Greater Los Angeles Area

For this role, I helmed a team of more than 45 technologies providing full IT outsourcing services, overseeing IT operations, financials, and organizational implementation. I ensured compliance with best practices and increased self-service-based solutions to streamline home building supply chain initiatives for new home builds and move-ins, and acted as lead for four due-diligence reports for mergers and acquisitions, and vendor and partner selection processes. Finally, I optimized data accessibility, process efficiency, and internal staff and external client and partner collaboration through creation of web-based application.My achievements include:• Optimized organizational growth through maximization of cost reduction full-service package for client, adding $1M annually to contract.

Richmond, Virginia, United States

Detroit Metropolitan Area

Detroit Metropolitan Area

Los Angeles Metropolitan Area