Parker Pierce Email and Phone Number

Set the vision, strategy, and direction of the Product group

- Helped define the vision for Mapcom's integration API.- Communicated business and technical rationale for product decisions.

- Led effort to explicitly define requirements and accompanying solutions for all projects which require the modification or use of SMT software- Collaborated with Account Managers, Product Managers, and Sales staff to delineate software specification details based on client needs- Assisted Systems Analyst with creating and documenting hardware/system designs- Partnered with Engineers and Animators to analyze proposed work to determine effort required for implementation- Generated and delivered estimates and cost projections to all relevant parties- Designed, implemented, and supervised SMT’s process to define scope of effort, costs, product specifications, and system layouts for all development projects- Architected and managed tools to allow SMT to clearly detail and track product specifications, system diagrams, and client implementations- Served as Salesforce admin for Jacksonville, FL division-- Co-managed rollout of Salesforce CRM tool-- Responded to team member requests for updates and functional explanations

- Supervised team of software engineers and quality control technicians- Scheduled engineering, quality control and software release timelines- Directed daily flow of engineering work across three software platforms- Managed projects through complete software development life cycle- Handled requirements changes while ensuring on time delivery of software- Recruited new engineers and quality control technicians- Served as production liaison to other company departments: -- Met regularly with business office account managers to translate client requests into project requirements -- Set requirements for art elements based on engineering needs and directed handoffs from creative department -- Consulted with systems/operations group on necessary hardware and remote employee requirements

- Designed, built and maintained a software installation tool: -- Used by employees to compile software into executable installation files -- Interfaced with CruiseControl.NET to automatically create software releases- Developed application to track software releases along with multiple other internal software tools- Maintained an automated build server for software builds and releases- Wrote NSIS and InstallShield scripts to bundle software into releases for remote employees and clients- Tested new software versions before release to remote employees and clients- Documented software issues reported by remote employees and clients - Worked closely with management to create quality control and software installation process- Built and maintained automated software build and release server- Set up production rehearsals for software review- Maintained group of computers used for testing- Trained employees to use scoring and graphics software- Educated new quality control technicians on proper testing procedures.- Handled onsite software troubleshooting for remote employees and clients- Installed and controlled proprietary software for live sports television broadcasts

Alltel Communications, Inc., Atlanta, GA & Little Rock, ARProgrammer- Designed, built and maintained Access database used by IT Process group- Created query tool GUI used by management- Imported data into database from multiple sources- Exported Access data tables into Excel spreadsheets- Constructed complex reports using SQL- Installed and maintained group of printers for IT Process groupReport Designer- Gathered report requirements from multiple users- Designed numerous reports and graphics for presentations using Visio and PowerPoint- Worked closely with management to create reporting dashboards using Xcelsius software