Natural Course is a project to improve water quality across the North West River Basin and water catchment area.

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Head of Policy, Communications and Performance 2010 - 2016Senior role leading the Council’s approach to service improvement and digital service delivery. Full strategic review of marketing and communications delivering greater cross-corporate working and a digital first approach (2016). Led the introduction of new corporate Intranet (2015); Set up cross-departmental Service Improvement Board to take forward service improvements and deliver efficiency savings (2015); Led full corporate rebranding (2014) Worked with business and stakeholders to introduce Preston wide city brand (2013); Led marketing and communications for Preston Guild, a year-long festival and celebration (2012), Set up corporate performance framework (2011) Head of Communications2003 - 2010Led development of the new corporate website, rated as one of the top 20 Council websites in the UK by SOCITM; Led and project managed the Council’s approach to e-government including business process re-engineering and deploying customer focused web based services; Built up the communications team into an award winning service (Local Government Association Gold Awards for best campaign, best guide and best overall district); Full strategic review of communications implementing revised strategy, ; Introduced consultation strategy to deliver the efficient and effective management of public consultation and market research. Public Relations Officer2000 - 2003 Led Preston’s successful bid for City status; Introduced corporate approach to Press and PR management – including media training; campaign planning internal communications including writing and editing the staff newsletter; set up the Council’s first website

Lead role in the establishment of the Policy and PR section at the time - including internal and external communications, working on key corporate projects such as introducing the customer care programme, various systems development and implementation as well as key corporate events and initiatives; policy and pr/comms support for political leadership, Chief Executive, and Management Team.