• Acquired a strong understanding of large-scale business operations in mortgage lending industry while supporting President and CEO and team of assistants• Contributed to strategic discussions and decision-making processes within leadership team, gaining valuable experience in organizational leadership• Cooperated in team meetings and provided input on strategies for achieving company and personal goals• Distributed of sporting event tickets, ensuring accurate and timely delivery to Team Members

• Demonstrated exceptional customer service skills by communicating with restaurant patrons, addressing needs, and ensuring a positive experience• Entrusted with training new staff, demonstrating leadership qualities and a commitment to maintaining the restaurant's standards• Developed strong interpersonal and communication skills through interactions with customers, improving ability to connect effectively

• Efficiently managed appointment scheduling for clients and team members• Effectively managed multiple tasks simultaneously, such as answering phone calls, greeting visitors, and scheduling appointments, maintaining a welcoming experience• Acted as a primary point of contact, maintaining professional communication through phone, email, and in-person interactions, providing a positive client experience