Work Planning & prioritization,Hiring & terminations, staff supervision, Staff coaching & mentoring, deadline management, performance improvement, corrective & preventive actions Implementation.

1. Improved customer service experience, 2. Taken complete ownership of customers issues and resolved the problems.3. Developed service procedures, policies and standards for smooth & uninterrupted services.4. Maintained accurate records and documents of customer service actions, meetings and discussions. 5. Controlled the use of resources and proper utilization of assets to achieve qualitative and quantitative targets 6. Maintained an orderly workflow according to priorities

Scrap management of all kinds of wastes of Wind rotor blade's manufacturing, new projects set up, New process development, Product development, resource management & control, Incoming& outgoing materials & vehicles management, documentation.

1. Driving QMS improvement & adherence.2. Handling & guiding of process & quality improvement projects like cycle time improvement, defect reduction, process improvement etc.3. Management of quality functions by setting objectives & meeting the set targets.

 Installation & set up of inspection machines & tools. Document creation, updating & approval of all work instructions, control instructions & Repair instructions. All instruments & tools calibration & proper handling. Project Monitoring / Time Scheduling. Right First Time inspection approach for all products (Green tyres, Cured tyres and other semi-finished rubber products) right as per given Standard drawings & dimensions to prevent errors and defects. Cross-check of all the dimensions, reports, defects trends study of all running tyres dimensions. Training the quality inspectors/ technicians for their respective posts, roles & responsibilities. Weekly & monthly internal Quality Audit for all process, product & procedures involved in tyre manufacturing to assure the adherence as per standards set.

Inspection , Installation & service of rubber products, conveyor belt scrappers, air blasters, dust suppression system, Belt tracking system devices & supporting parts.

Inspection, control & assurance of windmill rotor blades at factory & wind farms.