Parmeet Singh Hora Email & Phone Number

Senior Consultant with 12 years of experience in Retail, Telecom and Insurance Domain having knowledge of large Production Environments honing skills in the Analysis, PEGA Upgrade, Release Management, DevOps CICD (Deployment Manager - PEGA), Database Administration and Release Management.Detail-oriented Certified Pega System Architect, Release Manager and Scrum Master, focused on providing defect-free products to clients. Capable of working closely with development, QA and Business Teams to accomplish goals and exceed customer expectations for the delivery and governance of the Change and Release Management process.Well-versed in• Agile frameworks and being part of leading daily scrum meetings.• Building positive relationship with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.With substantial experience and outstanding skills to build customer loyalty and retention. Accustomed to work in fast-paced environments with the ability to think quickly and successfully handle difficult clients. Superb analytical and problem-solving skills leveraged to pro-actively improve customer service processes and garner stellar customer approval scoresEfficacious at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, road mapping and team development.Ability to take initiative and excel in fast-paced environments. Seek to bring knowledge and abilities to new position with growing team.

Listed skills include C, Sql, Mysql, Asp.Net, and 8 others.