Parminder Multani Email and Phone Number

Mentored and trained new employees on company policies and procedures.

Mentored and trained new employees on company policies and procedures.Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.Monitored team productivity and performance to support goals.Coached and motivated team, driving sales and delivering exceptional customer service.Utilized strong analytical and problem-solving skills to address operational issues.Offered constructive feedback to team members, boosting overall job performance.Developed personal growth opportunities, empowering employees to produce results and meet goals.Reduced workplace safety or health hazards by enforcing work practices and procedures.Delegated tasks, freeing up time to focus on higher-value activities.Monitored sales activities and identified opportunities for improvement, displaying keen analytical skills.Liaised regularly with upper management to ensure alignment of goals and objectives.Demonstrated leadership in managing teams of up to 30 employees, utilizing effective problem-solving techniques.

Mainly working as a barista, but being on the floor taking orders because that breaks it up a bit.

Bartenders, customer service, supervising the staff and training them.Opening and closing of the restaurant.Worked with coworkers to complete tasks.Responded quickly to meet customer needs and resolve problems.Committed to delivering excellent customer service while working in a fast-paced environment.Focused on learning new skills and staying updated with industry changes.Performed general maintenance and repair.

Advanced through promotions culminating in present role as ManagerOversee all restaurant operations, food and beverage, food safety handling, kitchen operations, staff training and manage inventory.

Ensure proper cleanliness is maintained in all areasEnsure smooth coordination between back-end and front-end activitiesShift opening / closingCustomer serviceOrder taking including computerised ordering systemFood deliveryMoney handling.

Advanced through promotions culminating in present role as ManagerOversee all restaurant operations, food and beverage, food safety handling, kitchen operations, staff training and manage inventory.

A former colleague commenced his own business and experienced staffing issues so I undertook temporary shifts in a variety of roles whenever I was available to help out.