"Dynamic and results-oriented professional with 7 years of experience in sales, retentions, and customer service. I am passionate about building strong client relationships, driving customer satisfaction, and maximizing revenue growth.Throughout my career, I have demonstrated a proven ability to exceed sales targets and retain valuable customers. I excel in identifying customer needs, providing personalized solutions, and delivering exceptional service that fosters long-term loyalty.With a customer-centric approach, I have successfully implemented strategies to improve customer retention rates, resulting in increased revenue and business growth. I possess a deep understanding of customer behavior and leverage data-driven insights to proactively address challenges, mitigate risks, and identify upselling opportunities.Known for my exceptional communication and interpersonal skills, I build rapport and trust with clients, creating a positive customer experience. I thrive in fast-paced environments, remaining calm under pressure and resolving conflicts with professionalism and diplomacy.I am well-versed in leveraging CRM systems and other sales enablement tools to streamline processes, track customer interactions, and optimize sales performance. My strong analytical abilities allow me to identify trends, develop targeted marketing initiatives, and refine sales strategies for maximum impact.Furthermore, I am a strong advocate for continuous improvement and professional development. I actively seek opportunities to enhance my skills, staying updated on industry trends and best practices in sales and customer service.If you are seeking a dedicated professional with a proven track record in sales retentions and customer service, let's connect. Together, we can drive customer satisfaction, enhance loyalty, and achieve remarkable results."
American Express
View- Website:
- americanexpress.com
- Employees:
- 79797
-
Business AnalystAmerican ExpressNew Delhi, Dl, In -
Operations AnalystAmerican Express Apr 2024 - PresentIndia -
Sr. Account Protection SpecialistAmerican Express Oct 2022 - PresentIndia -
Sr. Learning ConsultantHero Vired Jul 2021 - Sep 2022New Delhi, Delhi, IndiaDirectly responsible for Handling the Data science, Machine learning, Artificial intelligence , Finance , Financial technology, Full stack and Game designing programs offered by Hero Vired with the collaboration with Massachusetts Institute of Technology , Codeacademy and BML Munjal University (BMU).Counselling the learners to transform their career in the cutting edge technologiesSales strategy & Growth -
Immigration Sales ManagerOpk E Services Jun 2018 - Apr 2021Delhi, IndiaCommunicating with clients and understanding their immigration requirements.Helping clients in gathering and submitting the required documents.Reviewing the submitted documents.Keeping up-to-date with the industry changes and any alterations to the immigration laws.Advising clients on medical checkups and any other procedures required.Maintaining an accurate record and invoices for the services provided.Submitting documents to the respective authorities on behalf of clients. Keeping clients up-to-date with their immigration status and communicating any foreseeable delays. -
Line ProducerFreelance May 2016 - Apr 2018There are many producers involved in the making of a feature film, who all have different responsibilities. The line producer runs the actual nuts and bolts of a successful film shoot. The line producer is hired early on, they handle the budget, they hire all the other department heads, and they make sure everything runs smoothly during production.
-
Retention SpecialistTech Mahindra Business Services Jun 2014 - Mar 2016Communicating with customers and support staffCollecting data about customer service trendsRecording and responding to customer complaintsDeveloping strategies to retain customersMeasuring key performance metrics related to churn and retention efforts
Parminder S. Education Details
-
Barkatullah University, BhopalBusiness/Commerce, General
Frequently Asked Questions about Parminder S.
What company does Parminder S. work for?
Parminder S. works for American Express
What is Parminder S.'s role at the current company?
Parminder S.'s current role is Business Analyst.
What schools did Parminder S. attend?
Parminder S. attended Barkatullah University, Bhopal.
Who are Parminder S.'s colleagues?
Parminder S.'s colleagues are Derick Eduardo Camacho Acevedo, Shweta Mondal, Jonathan Vorster, Shacari Moshe ממליץ מקומי בנהריה ובגליל המערבי, Lex Moreno, Philip Poretsky, Sundararaman Theagarajan.
Not the Parminder S. you were looking for?
-
Parminder S
Ludhiana East -
Parminder S
India -
-
-
Parminder S
Gurugram
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial