Parmjit Flora Email & Phone Number

Richmond Hill, Ontario, Canada

Toronto, Ontario, Canada

• Managed monthly rental payments including rent collection, documentation, and deposit• Prepared written notices to tenants, new tenant rental agreements, and landlord references for past tenants• Communicated regularly with tenants, contractors, and maintenance personnel to coordinate property maintenance and resolve issues related to the property or tenants

Mississauga, Ontario, Canada

Toronto, Ontario, Canada

Managed branches ranging from $2-6 million of annual income while devising and implementing strategies to positively impact the business’ income and customer service scores. Lead teams through change while assisting employees with their career growth resulting in promotions.• 15% increase in 12 month customer satisfaction score at the second largest branch in Ontario• Consistently maintained customer satisfaction scores of 90%+• Average fleet growth of 10% through maintaining relationships and marketing to new business• Positive impact to sales and income per car year over year

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto,

Owned and operated a bake shop filling custom orders to each client’s needs. Marketed on social media, sought out clients and secured new business. Followed up with customers after delivery to ensure top tier quality of the product and service. Communicated effectively with clients to exceed expectations resulting in repeat business

Mississauga, Ontario, Canada

Supervised operations in numerous distribution centres from general merchandise to perishable food. Oversaw up to 40 associates in receiving, order filling and shipping departments. Prepared detailed reports for management to accurately assess the daily operations of the business.• Successfully forecasted volumes of merchandise to schedule employees cost effectively• Developed efficient processes to operate a new e-commerce distribution centre• Wrote standard operating procedures, created and presented training packages for new employees

Toronto, Ontario, Canada

• Hosted multi-day business case competitions for York District School Board and Ontario Universities• Recruited professionals in relevant industries to judge competitors• Negotiated with vendors to provide hotel and food services within event budgets

Toronto, Ontario, Canada

• Tutored children aged 4-12 in English and Math in a one-on-one environment• Marked and corrected homework in a timely manner• Prepared learning packages for each student following class

Bachelor Of Commerce - Bcom, Global Management

Activities and Societies: DECA Ryerson, Dodgeball

Certificate In Human Resources Management, Human Resources Management And Services