Parnab Ghosh

Parnab Ghosh Email and Phone Number

Customer Experience Manager @ Sify Technologies Limited.
chennai, tamil nadu, india
Parnab Ghosh's Location
Bengaluru, Karnataka, India, India
Parnab Ghosh's Contact Details

Parnab Ghosh personal email

n/a
About Parnab Ghosh

Over 20 years experience in Customer Service Operations-• Proven track record in managing service operations to meet strategic business goals and achieve margin oriented targets • Strategic planner with expertise in managing quality of service and consistent delivery of customer satisfaction • Ability to handle projects requiring smooth and seamless transition of business processes across multiple geographical locations• Qualified and experienced in training teams for enhancing the performance and quality of service • An effective communicator with excellent interpersonal skills and ability to effortlessly communicate across the spectrum of senior management • Superior team management skills– ability to recruit, mentor and manage the performance of team members by creating and sustaining a dynamic environment that fosters development opportunities and motivates high performanceCore Strengths : Relationship Management, Customer Service Operations, Customer Life Cycle Management, Dispute Resolutions

Parnab Ghosh's Current Company Details
Sify Technologies Limited.

Sify Technologies Limited.

View
Customer Experience Manager
chennai, tamil nadu, india
Website:
sifycorp.com
Employees:
3085
Parnab Ghosh Work Experience Details
  • Sify Technologies Limited.
    Customer Experience Manager
    Sify Technologies Limited. Jun 2022 - Present
  • Lindström
    Strategic Key Account Manager
    Lindström Feb 2021 - May 2022
    Visakhapatnam, Andhra Pradesh, India
    Ensuring profitable customer growth and sales management for existing customers. Developing co-operation with the customers and build solutions that support customers business and bringing added value and better customer experience to the customers. Analysis on customer information like businesses, values and strategies, and to determine and lead required actions. Creating annual and long-term strategic level sales and customer plans and ensuring successful implementation of those plans… Show more Ensuring profitable customer growth and sales management for existing customers. Developing co-operation with the customers and build solutions that support customers business and bringing added value and better customer experience to the customers. Analysis on customer information like businesses, values and strategies, and to determine and lead required actions. Creating annual and long-term strategic level sales and customer plans and ensuring successful implementation of those plans. Responsible for customer contracts, contract renewals, improvement of contract terms and implementation of price increases.Identify threats and seek new opportunities and ensuring retaining the customer by providing better customer services. Develop cooperation with customers, inspiring the customer with new services and innovating new solutions together with the customer to meet the customer's changing needs.Responsible for leading projects related to customers and actively co-operating and communicating with internal stakeholders. Organize / build a business case to support decision making as needed Show less
  • Varuna Integrated Logistics Pvt. Ltd.
    Project Sales Manager
    Varuna Integrated Logistics Pvt. Ltd. Jul 2019 - Jan 2021
    Gurgaon, India
  • Tops Security Limited
    Customer Relationship Management Lead
    Tops Security Limited May 2018 - Jun 2019
    Mumbai, Maharashtra, India
  • Tata Teleservices Ltd
    Sr.Manager
    Tata Teleservices Ltd Nov 2007 - Aug 2017
    Mumbai Area, India
  • Reliance Communications
    Retention Lead
    Reliance Communications Jun 2003 - Nov 2007
    India
    Worked in DAKC ,Meerut, Kolkata and Mumbai Circle Office

Parnab Ghosh Skills

Vendor Management Telecommunications Team Management Customer Lifecycle Management Service Delivery Mis Vas Crm Customer Retention Pre Sales Customer Satisfaction Channel Sales Gsm Distributed Team Management Channel Partners Key Account Management Project Planning People Skills Management Information Systems Customer Relationship Management Channel

Parnab Ghosh Education Details

Frequently Asked Questions about Parnab Ghosh

What company does Parnab Ghosh work for?

Parnab Ghosh works for Sify Technologies Limited.

What is Parnab Ghosh's role at the current company?

Parnab Ghosh's current role is Customer Experience Manager.

What is Parnab Ghosh's email address?

Parnab Ghosh's email address is pa****@****o.co.in

What schools did Parnab Ghosh attend?

Parnab Ghosh attended Symbiosis Institute Of Management Studies.

What are some of Parnab Ghosh's interests?

Parnab Ghosh has interest in Children.

What skills is Parnab Ghosh known for?

Parnab Ghosh has skills like Vendor Management, Telecommunications, Team Management, Customer Lifecycle Management, Service Delivery, Mis, Vas, Crm, Customer Retention, Pre Sales, Customer Satisfaction, Channel Sales.

Who are Parnab Ghosh's colleagues?

Parnab Ghosh's colleagues are Yashima R, Harish Kumar, Karunakar Chinne, Akshat Kanodia, Ravi Raj Ar, Abhay Pratap, Hemant Purohit.

Not the Parnab Ghosh you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.