Parnab Ghosh Email and Phone Number
Parnab Ghosh work email
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Parnab Ghosh personal email
Over 20 years experience in Customer Service Operations-• Proven track record in managing service operations to meet strategic business goals and achieve margin oriented targets • Strategic planner with expertise in managing quality of service and consistent delivery of customer satisfaction • Ability to handle projects requiring smooth and seamless transition of business processes across multiple geographical locations• Qualified and experienced in training teams for enhancing the performance and quality of service • An effective communicator with excellent interpersonal skills and ability to effortlessly communicate across the spectrum of senior management • Superior team management skills– ability to recruit, mentor and manage the performance of team members by creating and sustaining a dynamic environment that fosters development opportunities and motivates high performanceCore Strengths : Relationship Management, Customer Service Operations, Customer Life Cycle Management, Dispute Resolutions
Sify Technologies Limited.
View- Website:
- sifycorp.com
- Employees:
- 3085
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Customer Experience ManagerSify Technologies Limited. Jun 2022 - Present -
Strategic Key Account ManagerLindström Feb 2021 - May 2022Visakhapatnam, Andhra Pradesh, IndiaEnsuring profitable customer growth and sales management for existing customers. Developing co-operation with the customers and build solutions that support customers business and bringing added value and better customer experience to the customers. Analysis on customer information like businesses, values and strategies, and to determine and lead required actions. Creating annual and long-term strategic level sales and customer plans and ensuring successful implementation of those plans… Show more Ensuring profitable customer growth and sales management for existing customers. Developing co-operation with the customers and build solutions that support customers business and bringing added value and better customer experience to the customers. Analysis on customer information like businesses, values and strategies, and to determine and lead required actions. Creating annual and long-term strategic level sales and customer plans and ensuring successful implementation of those plans. Responsible for customer contracts, contract renewals, improvement of contract terms and implementation of price increases.Identify threats and seek new opportunities and ensuring retaining the customer by providing better customer services. Develop cooperation with customers, inspiring the customer with new services and innovating new solutions together with the customer to meet the customer's changing needs.Responsible for leading projects related to customers and actively co-operating and communicating with internal stakeholders. Organize / build a business case to support decision making as needed Show less -
Project Sales ManagerVaruna Integrated Logistics Pvt. Ltd. Jul 2019 - Jan 2021Gurgaon, India -
Customer Relationship Management LeadTops Security Limited May 2018 - Jun 2019Mumbai, Maharashtra, India -
Sr.ManagerTata Teleservices Ltd Nov 2007 - Aug 2017Mumbai Area, India -
Retention LeadReliance Communications Jun 2003 - Nov 2007IndiaWorked in DAKC ,Meerut, Kolkata and Mumbai Circle Office
Parnab Ghosh Skills
Parnab Ghosh Education Details
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International Marketing
Frequently Asked Questions about Parnab Ghosh
What company does Parnab Ghosh work for?
Parnab Ghosh works for Sify Technologies Limited.
What is Parnab Ghosh's role at the current company?
Parnab Ghosh's current role is Customer Experience Manager.
What is Parnab Ghosh's email address?
Parnab Ghosh's email address is pa****@****o.co.in
What schools did Parnab Ghosh attend?
Parnab Ghosh attended Symbiosis Institute Of Management Studies.
What are some of Parnab Ghosh's interests?
Parnab Ghosh has interest in Children.
What skills is Parnab Ghosh known for?
Parnab Ghosh has skills like Vendor Management, Telecommunications, Team Management, Customer Lifecycle Management, Service Delivery, Mis, Vas, Crm, Customer Retention, Pre Sales, Customer Satisfaction, Channel Sales.
Who are Parnab Ghosh's colleagues?
Parnab Ghosh's colleagues are Yashima R, Harish Kumar, Karunakar Chinne, Akshat Kanodia, Ravi Raj Ar, Abhay Pratap, Hemant Purohit.
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Parnab Ghosh
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