Retail Sales Associate
Current
Manchester, England, United Kingdom
- Managed omni-channel orders, coordinated online and in-store inventory, enhancing the shopping experience and boosting sales by 10%.
- Efficiently utilised CRM software to track interactions, sign up customers, manage loyalty programs, and drive marketing campaigns, increasing repeat business.
- Awarded top performer for consistently onboarding the most clients to the loyalty program.
- Oversaw stock allocation, improving sales efficiency, analysing sales trends, monitoring deliveries and maintaining stock levels.
- Provided excellent customer service, resolving issues and offering styling advice, which raised customer satisfaction by 15%.
- Managed RFID tag printing and tracking, ensuring inventory accuracy and reducing discrepancies by 20%.