Retail Sales Associate
Current• Managed omni-channel orders, coordinated online and in-store inventory, enhancing the shopping experience and boosting sales by 10%.• Efficiently utilised CRM software to track interactions, sign up customers, manage loyalty programs, and drive marketing campaigns, increasing repeat business.• Awarded top performer for consistently onboarding the most clients to the loyalty program.• Oversaw stock allocation, improving sales efficiency, analysing sales trends, monitoring deliveries and maintaining stock levels.• Provided excellent customer service, resolving issues and offering styling advice, which raised customer satisfaction by 15%.• Managed RFID tag printing and tracking, ensuring inventory accuracy and reducing discrepancies by 20%.