Edwin Parra Email & Phone Number

Boonton, NJ, US

Milwaukee, Wisconsin, US

-Managed end-to-end conversion projects, ensuring seamless integration of client data into Fiserv systems.-Conducted detailed data mapping, validation, and cleansing to ensure data integrity during conversion processes.- Collaborated with cross-functional teams to design and implement customized conversion solutions based on client requirements.- Provided.

Morristown, New Jersey, US

Review each loan approval for appropriate lending authority based on loan type, exposure limit, etc. to ensure approvals are in compliance with Bank's Lending authority requirements as outlined in the Credit Policy Manual.Review loan packages for compliance with regulatory requirements i.e. Flood, HMDA, CRA, REG B, etc.Review lender supplied loan forms.

Boston, MA, US

Boston, MA, US

Provide exceptional customer service promptly and efficiently processing customer transactions and promote positive public relations.Develop business relationships with potential customers through sales calls, networking and other outside activities.Research customer questions, resolve account issues and analyze account close-outs to assess the potential.

Supported manager in performing management functions such as staffing, training and expanding business plans.Resolve customer issues and complaints regarding orders, handled all queries and client feedback in a professional matter.Documented and prepared reports on management and information systems.Handle all incoming and outgoing email's from customer's.

Toronto, Ontario, CA

• Responsible for managing and balancing cash drawer.
• Prepares daily paperwork according to branch procedures.
• Provide superior customer service in a professional manner to customers, co-workers and business partners.
• Ability to work within established policies, procedures and guidelines of financial institution.
• Identify customer needs then offering and cross-selling financial products and services.
• Consistently seek to delight our customers and deliver exceptional customer service with a positive attitude.

Mclean, VA, US

• Maintains a cash drawer; balances and audits the cash drawer according to policy and schedule.
• Supervises other bank tellers and their cash drawers.
• Searches for the cause of an overage or shortage when a teller’s drawer does not balance correctly.
• Motivates the other bank tellers to remain friendly and professional at all times.
• Trains new tellers in bank practice and procedure.
• Handles upset or irate customers.