• Supports students and stakeholders, ensuring adherence to service level agreements and institutional policies.• Registers students accurately, contributing to a 10% increase in retention rates.• Analyzes student data to identify trends, ensuring compliance and improving retention.• Collaborates with program heads to resolve complex enrollment issues, ensuring seamless student entry.• Evaluates incoming documents meticulously, achieving 100% accuracy in admissions criteria assessment.

Lake County Partners is the go-to economic development corporation that facilitates public and private collaboration to improve the economic vitality and quality of life in Lake County, Illinois. Lake County Partners’ focus is on attracting, retaining and expanding businesses, assembling business resources, and aligning workforce supply with industry demands to ensure local companies have what they need to succeed.

Newity empowers American businesses through access to trusted business service providers and SBA loan solutions that help entrepreneurs thrive. An expert team of veteran SBA lenders, Newity serves and supports business owners within their Business Services Marketplace – a single marketplace for your business needs.• Engage with members via email, phone, and live chat to assist with inquires, solve problems, and provide product information• Perform data entry within HubSpot CRM to record call notes, suggestions, and questions.• Work with other member support teams to develop consistent and equal high quality levels of support.• Provide expert levels of care by listening closely to determine the cause of the problem, selecting the best solution, and fostering timely resolution of issues.

• Processed and packaged orders accurately• Received and stowed inventory at warehouse• Checked, verified, and filled customer’s orders• Kept warehouse clean and organized daily• Abided by all company safety and hygiene regulations

• Took ownership of and maintained CRM database which includes inputting quality data, scrubbing data, upholding accurate customer records by making corrections as needed, and cleaning weekly Ad Hoc reports (mailing lists)• Took dictation and transcription for the Appraisal & Auction department• Welcomed on-site visitors, determines nature of business, & directs visitors to appropriate personnel• Screened & answered incoming calls and provides callers with information such as company address,directions to the company location, company fax numbers, company website, & other relatedinformation• Prepared & coordinated the pick-up & delivery of express mail services (FedEx, UPS, etc.)• Processed & tracked incoming sales RFQ's• Maintained inventory & orders office and break room supplies• Maintained safe & clean reception/conference/front office area• Received, sorted, & routed all incoming mail• Maintained service & order request of all general office equipment• Handled office projects as it relates to photocopying, scanning, faxing, filing, & collating• Contributed to team effort by accomplishing multi-departmental related results as needed• Matched purchase orders & receiving documents with vendor invoices• Verified invoices have required documentation prior to review by controller• Coordinated the release of orders to be loaded once payment is received• Created, updated, & improved process documentation• Assisted auction leads with a variety of duties• Processed customers auction credit card & wire/ACH payments• Maintained & updated required state licenses, bonds, & insurance requirements• Managed project accounting & tax functions• Planned occasional special events - company events, meetings, & annual holiday party• Coordinated business & person travel arrangements including purchasing flights, booking hotel rooms & rental cars for the President• Organized the Presidents calendar & provide upcoming meetings & events

• Provided support for guests, visitors and employees at client locations• Assisted with receiving and dispatching of work requests to technical staff, vendors or otherservices providers• Resolved problems associated with all building services including: janitorial, parking, badging,conference rooms, cubes as well as interior and exterior furnishings, fixtures and equipment• Coordinated special events in support of client or Jones Lang LaSalle• Provided support for meetings and conference room reservations, as needed and directed• Acted as an interface with client, visitors, and guests• Inventory and stocking of Office Supplies• Sorted and distributed incoming/outgoing mail and packages• Events and All Hands (e.g., room set ups and bookings, monthly events, calendar system andevents queue management)

Maek is the world’s first free music record label, dedicated to never selling music to fans. With a diverse staff, Maek concentrates focuses on the house of electronic music. Their mission is to bridge the relationship between fans and artists by removing the dark cloud of direct music sales. No longer will fans have to illegally download music from their favorite artists. It will be always given to them as a sign of appreciation for their dedication and support. Going against the grain of conventional thinking allows our roster a level of creative freedom not ordinarily given by record companies concerned about chart rankings and album sales.At Maek I was responsible for multiple tasks such as:• Searching for gigs and negotiates detail (time, cost, venue location)• Negotiate contracts, payment and other crucial information with managers and promoter• Liaise with promoters to ensure event success

• Provided highest level of service to ensure guests expectations are exceeded and overall experience at Philips Arena is positive• Greeted, directed, and assisted premium clients during games and events• Coordinated with the concierge desks for assistance, assist with special client needs and answer questions• Communicated with housekeeping and food service regarding guests' needs as they arise

• Scanned tickets and distributed promotional items• Provided escalator and guest safety• Guided guest with accurate information, seating, and direction• Observed and reported• Guest problem prevention and resolution• Greeted guest entering the venue to ascertain what each guest wanted or needed

• Assisted students, faculty, and staff with any needs• Answered and screened telephone calls• Sorted and distributed mail• Made necessary photocopies for faculty and staff• Kept classroom and office clean throughout the day• Helped set up and clean labs

• Unloaded trucks; Emptied boxes; Sorted items in the stock room• Kept the floor stocked and organized• Assisted customers with any needs

• Balanced currency, coin, and checks in cash drawer, vault, and ATM• Processed transactions such as check orders/re-orders, deposits, withdrawals, loan, and visa payments• Placed weekly money order from Loomis• Opened and closed members accounts• Provided notary services• Balanced out the onsite branch at the end of each night• Earned management trust by serving as key holder, responsibly opening and closing branch• Answered an average of 20 calls per day by addressing members inquiries, solving problems and providing new productinformation• Interned (December 2010 - June 2011) before offered a full-time position

• Balanced currency, coin, and checks in cash drawer • Entered customers' transactions into computers• Processed transactions

• Assisted teachers with needs in classrooms• Filed paperwork and records• Received, unpacked, and organized inventory• Prepared newsletter and notices for distribution to students and parents• Sorted and distributed mail• Answered telephones to assist with any questions and took messages for staff• Greeted visitors and directed them to the proper person and/or meeting