With a solid background in operational management, my career spans several years managing key aspects of business operations, including sales collection, service delivery, and workforce management. At Fusion BPO Services, I spearheaded projects that honed my inbound sales skills, and my tenure at Dhani allowed me to expand into outbound sales and logistics. My core competencies lie in driving performance against key metrics, ensuring operational excellence, and leading teams to exceed objectives. I align with the mission and culture of companies like Dhani and PC Financial Limited, where I've contributed my expertise, and I'm driven by the goal to continually enhance customer satisfaction and streamline operations.