Parshant Kumar
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Parshant Kumar Email & Phone Number

Customer Service Team Lead at iLog Solutions India Pvt Ltd
Location: Faridabad, Haryana, India 8 work roles 1 school
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Role
Customer Service Team Lead
Location
Faridabad, Haryana, India
Company size

Who is Parshant Kumar? Overview

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Quick answer

Parshant Kumar is listed as Customer Service Team Lead at iLog Solutions India Pvt Ltd, a with 3 employees, based in Faridabad, Haryana, India. AeroLeads shows a matched LinkedIn profile for Parshant Kumar.

Parshant Kumar previously worked as Senior Operations Executive at Ilog Solutions India Pvt Ltd and Operation Associate-Control Tower at Dtdc Express Limited. Parshant Kumar holds Bachelor Of Commerce - Bcom, Business/Commerce, General, 70 % from Sam Higginbottom University Of Agriculture, Technology And Sciences (Shuats).

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iLog Solutions India Pvt Ltd

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Profile bio

About Parshant Kumar

Overall 11+ years of experience in 3PL logistics, Warehousing business development and Inbond/outbound Process, First Mile/MiddleMile/Last Mile Operations. Possess excellent communication, interpersonal, negotiating, Customer Support & team leading management, Stock management & Inventory Controller and excellence in MS office command with organizational skills. Seeking challenging position in supply chain management with a growth oriented organization, where my skills and talent will be used to achieve the organization's goals and which in turn will enhance my uncover capabilities.

Listed skills include Supply Chain Management, Customer Service, Customer Satisfaction, Mis, and 2 others.

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iLog Solutions India Pvt Ltd
Ilog Solutions India Pvt Ltd
Customer Service Team Lead
gurgaon, haryana, india
Employees
3
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8 roles

Parshant Kumar work experience

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Senior Operations Executive

Gurugram, Haryana, India

Establish and maintain designated work areas and arrange as needed; ensure orderly and safe conditions at all times. Ensure proper working condition of work areas, grounds, trucks, tools, fixtures and equipment, arrange for repairs/replacements as needed.Responsible for assisting the Reginal Sales Manager in the successful and timely flow of production work.Assist with and oversee all work that is set-up during the day.Responsible for working with Regional Sales Managers to ensure accurate and timely shipping andreceiving of all subcontract work materials and finished products.Maintain current stock inventory in real time, stock allocation for location wise, tagging, PDI done before dispatches.Ensure that the daily, weekly, monthly and other reports are being duly maintained and sent to theconcerned officials on requirement.

Sep 2022 - Aug 2023

Operation Associate-Control Tower

Delhi, India

Monitor Last Mile and First Mile Operations and identify improvement opportunities.Capacity Planning for the hubs, co-ordination with Planning team and ground Operations.Planning, forecasting and operation control through process monitoring.Work closely with Operations (FM & LM), Planning, Design, MH, LH, Central Ops to ensure smooth LM and FM delivery and pickup operations on a day to day basis.Track and drive for continuous improvement across all defined Goals/KPI/metrics.Periodic and on time publication of performance data visibility.Deep dive into key areas to identify areas of improvementGather data and analyse data to arrive at actionable insights.Build a culture of ownership and empowerment within Team & Develop, mentor and motivate the team for better efficiency and best results.

Sep 2021 - Aug 2022

Senior Executive Operations & Crm

Gurugram, Haryana, India

Promoted in 2019, Executive to Senior Executive Operations & CRM.Roles and responsibility for reviewing open accounts for collection efforts and Making outbound collection calls in a professional manner while keeping and improving customer relations.Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.Collect customer payments in accordance with payment due dates.Identify issues attributing to account delinquency and discuss them with management.Review and monitor assigned accounts and all applicable collection reports.Provide timely follow-up on payment arrangements.

May 2019 - Feb 2021

Executive Crm

Gurugram, Haryana, India

Handling 15+ Customer i.e. Keventers, Aadwin Refrigeration, Callaway (Golf), Red Bull, SAB Miller (AbIn Bev), Crown Beer, Bestseller (Fashion Garments) etc. and analyzed their logistics planning on daily basis.Worked with customers to understand their requirements and provide exceptional Logistics Challenges & Warehousing services in best way.Ensure that the daily, weekly, monthly and other reports are being duly maintained and sent to the concerned officials on requirement.Ensure that physical audit being done of all the material and process involved, periodically or as per requirement and inventory is properly stored and being handled as per the standards defined by CUSTOMER.

Jul 2015 - Apr 2019

Billing Executive

Gurugram, Haryana, India

Roles for Vendor bill management and checking the Real state site work completion on time & reporting to assist GM.Generated and submitted invoices based upon established accounts receivable schedules and terms.Disbursed petty cash by recording entries and verifying documentation.Generated financial statements and reports detailing accounts receivable status.Kept vendor files accurate and up to date to expedite payment processing.

Jun 2014 - Jan 2015

Management Executive

Gurugram, Haryana, India

Responsible for MIS recoveries and other warehouse process & Investigated practical and theoretical issues facing emergency services and identified effective resolutions.Improved realization of organizational objectives by effectively communicating department goals, organizational objectives and industry trends.Worked with B2B customers to understand requirements and provide exceptional Logistics service.Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.

Dec 2012 - Nov 2013

Warehouse Executive

Faridabad, Haryana, India

Responsible for Floor Activities i.e. Picking, Packing, Binning and Outbond & Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.Kept all documentation and records accurate and up to date with latest data to prevent errors in processing or delivery.Managed product staging to efficiently transfer items between receiving, storage and shipping locations.

Aug 2011 - Mar 2012
Team & coworkers

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1 education record

Parshant Kumar education

FAQ

Frequently asked questions about Parshant Kumar

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What company does Parshant Kumar work for?

Parshant Kumar works for iLog Solutions India Pvt Ltd.

What is Parshant Kumar's role at iLog Solutions India Pvt Ltd?

Parshant Kumar is listed as Customer Service Team Lead at iLog Solutions India Pvt Ltd.

Where is Parshant Kumar based?

Parshant Kumar is based in Faridabad, Haryana, India while working with iLog Solutions India Pvt Ltd.

What companies has Parshant Kumar worked for?

Parshant Kumar has worked for Ilog Solutions India Pvt Ltd, Dtdc Express Limited, Spaze Towers Pvt. Ltd., Awl India Pvt Ltd, and Menlo Worldwide Logistic Private Limited.

Who are Parshant Kumar's colleagues at iLog Solutions India Pvt Ltd?

Parshant Kumar's colleagues at iLog Solutions India Pvt Ltd include Jyoti Goel, Prashant Jha, Ilog Solutions, Jéssica Rangel, and Abhishek Pal.

How can I contact Parshant Kumar?

You can use AeroLeads to view verified contact signals for Parshant Kumar at iLog Solutions India Pvt Ltd, including work email, phone, and LinkedIn data when available.

What schools did Parshant Kumar attend?

Parshant Kumar holds Bachelor Of Commerce - Bcom, Business/Commerce, General, 70 % from Sam Higginbottom University Of Agriculture, Technology And Sciences (Shuats).

What skills is Parshant Kumar known for?

Parshant Kumar is listed with skills including Supply Chain Management, Customer Service, Customer Satisfaction, Mis, Billing Systems, and Client Billing.

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