Parsha Tashin Nur Email & Phone Number

Throughout my career, I have discovered that I thrive in challenging environments and perform at my best in high-volume settings. I genuinely enjoy shouldering responsibilities and have gained valuable experience as a Platform Administrator at FNZ, a financial company based in Edinburgh. In this role, I handled a diverse range of tasks, including maintaining communication with the financial crime team when customers relocated from the UK to high-risk countries, resolving late payments, and ensuring the accuracy of financial documentation. I also verified customer power of attorney and court of protection documents, updated beneficiary trust accounts, and ensured the accuracy of customer contact information. Additionally, I promptly addressed emails, letters, and phone calls, actively participated in team meetings to stay informed about critical updates related to customer documentation, and demonstrated proficiency in various software packages such as Windows 11/10, Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint), Wrap platform, TS2, Spice, Wimas, Mainframe, and K2.Prior to my role at FNZ, I worked as a Customer Service Advisor at British Gas, representing Capita Plc. My responsibilities involved handling customer phone calls pertaining to home insurance products, such as boilers, ovens, dishwashers, and dryers, and scheduling engineers for customers. I also worked in the complaint department, where I recorded customer complaints and efficiently managed email correspondence, document preparation, refunds, team meeting arrangements, and report writing.Before joining British Gas, I held positions as an Amazon Associate at Amazon, a Senior Customer Service Consultant at Nationwide Building Society, and a Customer Service Advisor at Tesco Phone Shop and Tesco Check Out. I am currently stepping into a new role as an Accommodation Officer and Property Administrator at Oxford Health NHS Foundation Trust.What do I do to relax?To relax, I engage in various activities. During holidays, I enjoy embarking on adventurous journeys such as winter multi-activity trips, countryside walks, and mountain explorations. Additionally, I have a keen interest in film and photography, often immersing myself in capturing moments and stories through the lens. I find great pleasure in reading, particularly indulging in captivating autobiographies and travelogues. Another passion of mine is working out, as it not only helps me stay fit but also serves as a motivating force to strive towards achieving my goals.