Over the road trucking western United States

Staff consultant delivering business system requirements, business process models and analysis.- Delivered process modeling framework including process roadmap, strategic and operational models along with examples to support client embarking on an ERP replacement. - Delivered an overall technology model to establish the technical landscape to frame the scope of work. Raining Virtue is a leading consulting firm specialized in technology integration. We help companies align technology with their business strategy, process and culture. Clients rely on our team to create higher quality results doing what absolutely fits and drives their business. This is our mission: Results done right.

Served as the Scrum Master for the web team, providing dedicated servant leadership to a development team of 8, with 4 product owners and their respective product lines. The team was responsible for providence.org built on the Sitecore CMS deployed on Azure Cloud Services. The work was managed in Jira and Confluence, zeroheight, and the OneDrive suite of tools. The website supported a 52 hospital, 1000 clinic system, 65 health plans, 20,000 physicians and over 2 million visitors per month. Aligned standup frequency with team need for team of 12 managing a 200+ story backlog delivering 20+ stories per sprint. - Established well received retrospectives based on the lean coffee meeting style, allowing the team to lead the meeting agenda.- Established product owner planning and demonstration meetings to establish and nurture the product owners role in prioritizing and approving increments.- Enabled the team’s situational awareness by creating and maintaining burndown reporting for large multi-sprint work and a roadmap view of future initiatives.- Built a high fidelity tracking tool that organized risks, actions, issues and dependencies to provide detailed visibility for the team and a concise real time summary for leadership.- Served as a mentor for a project manager, working together to improve our collective ability to serve the organization. - Honored for representing Providence values in action, compassion, dignity, justice, excellence, and integrity based on continued work supporting reputation management as the subject matter expert from my previous role.

Technical product management related to delivering Ecommerce capability for healthcare delivery. - Built a cross functional team for the delivery of a new public facing scheduling platform designed to enable specialists scheduling through schedule data integration with the EPIC electronic healthcare records platform. - Developed designs and documentation using design thinking techniques to visualize and socialize new concepts for location based provider scheduling. - Became the subject matter expert on the reputation management platform at Providence. Collaborated with the SEO team to design a data management system to synchronize provider data, tying together the

Member of the Test Kitchen building a culture of innovation in a 3,000 person 50-year-old health insurance company overcoming entrenched operational habits to embrace innovation, resulting in a new culture of innovation.- Led an innovation studio, digging deeply into the problems customers face gaining access to behavioral health services, resulting in innovations capable of reducing the time to care from 30 to 0 days.- Led an effort to build partnership with innovative payment providers to deliver patient facing payment solutions that promised 95% patient satisfaction and 30% increase in collections.- Project manager assigned to resurrect a languishing project sponsored by executive leadership. Delivered the product to a 50,000 member market including legal, marketing, sales communications, and evaluation, resulting in key learnings gained from program data and direct customer interviews.

Founded and operated K2Consulting to help clients achieve business critical goals requiring unique experience, skills and partnering to deliver unique technical and managerial skills on a project basis.- Enterprise Architecture - Worked with the IT team to understand the state of an organically grown enterprise architecture. Interviewed 30 executive stakeholders to document organizational capabilities to technology, resulting in mapping of over 400 capabilities to 80 systems.- Business Process Modeling - Working for the COO of an organization contemplating its initial public offering to document processes and value chains. Documented, reconciled, and/or repaired 60+ processes to enable compliance, growth, innovation and operational excellence.- Interim CIO - Supported $200M tribal enterprises and government by transforming an isolated IT team through transparency and change management, culminating in the identification and selection of a permanent CIO.- Marketing Technology - Remediation for organizations struggling with marketing technology needing support for correcting and completing marketing technology. Built bridges between marketing and technology through coaching, technical documentation, project leadership and operations to enable marketing teams to realize the benefits of their investments.

Delivery of digital marketing analytics, A/B testing, data integration, automation process documentation and improvements on a team using Agile methods to prioritize and deploy value driven changes.

Shepherd transformation of the digital customer experience Aligned with overall brand transition.

Technical project management and delivery of formal project management process to enable the ecommerce team with the tools to successfully manage change.

Facilitate early stage startup with product development and business management skills.

Technical program management for early E-commerce platform, manage data driven experience, technical evolution and operations.

Trusted leadership of Fraud Products Team guiding them through reorganization aligning with changed business environment.

Methodology alignment for development, documentation and delivery of business systems for an aerospace marketing information system.

Delivery of financial software customization and training for the public services line of business.

Maintenance operations supply chain management, provided team leadership and business expertise for large scale process re-engineering initiative.