Working with key stakeholders within the business to identify additional revenue opportunities aligned with the overall financial targets for the year.Defining the to-be operating model, highlighting gaps and working with business stakeholders to formulate the requirements. Working with the 3rd parties to deliver strategy and creating processes in line with industry best practices to deliver business benefit going forward.Successfully launched websites within 3 international marketsshop.jaguar.frshop.landrover.frshop.jaguar.esshop.landrover.esshop.jaguar.deshop.landrover.de Delivering international training around ecommerce processes created and maintain support for hypercare period.Implemented solution for international sites using eShopWorldDefine the contact centre processes and subsequent rollout of international contact centre.Covering all aspects of the online stores, specificallyMerchandising Digital Marketing Website designPOS integrationLogisticsAccounting Creating and prioritising user stories, backlog grooming and participating in show and tells.Working with legal to review and approve contracts, manage project budget and forecast revenue, create business cases, define and monitor KPIs and approve invoice sign-off.

Working on a large scale transition project on high transactional ecommerce website utilising Hybris platform encompassing 27 brands worldwide. Liaising with business areas and acting as the voice of the business to deliver transformation project across several brands (SimpleBe USA, JD Williams USA and High And Mighty)Role successes- Re-engineering of Contact Centre processes in line for process improvement in line with industry best practices and new platform.- Delivery of marketing solution catering to both online and offline utilising Hybris platform and adhering to regulatory compliance.- Successful rollout of simplybe.com and jdwilliams.com from Florida office.

Planning and implementing Hybris enhancement of revenue generating projects for Joules, tomjoule.de launch and website design and development of Evans cycles Hybris transformation.

Leading testing activities on HMRC portal for Self Assessment, Corporation Tax and PAYE.Agile Scrum Delivery

Created a cloud based accounting platform geared toward contractor and freelancers to input time, create invoices, manage payroll, calculate and submission of tax.. Manage multiple clients, auto-import of bank statements, one touch tax calculations, dividend generator, monthly payslips and all based in the cloud.The software was acquired as of 2011.

Consulting with the Ministry of Justice on a large scale implementation program.