Senior Software Engineer I
CurrentCHATBOT | WOTNOTDeveloped and launched a cutting-edge no-code chatbot platform, enabling users to effortlesslycreate their own bots or leverage professional assistance, resulting in a 40% reduction indevelopment time and empowering businesses to enhance customer engagement.● Implement a customer portal progressive web application.● Implement an internationalization approach for the customer portal.● Use Google Firebase Cloud Messaging to enable push… Show more CHATBOT | WOTNOTDeveloped and launched a cutting-edge no-code chatbot platform, enabling users to effortlesslycreate their own bots or leverage professional assistance, resulting in a 40% reduction indevelopment time and empowering businesses to enhance customer engagement.● Implement a customer portal progressive web application.● Implement an internationalization approach for the customer portal.● Use Google Firebase Cloud Messaging to enable push notifications● Improved chatbot agent console performance by 40% through refactoring.● Converted class-based components to functional components, adopted styled-components, and optimized codebase.● Reduced the codebase by 4,000 lines and introduced a dynamic global theme color system for white-label product delivery.● Enhanced chatbot management agent console with socket events and React Virtualized List for better data rendering.● Used React Query for data fetching and posting, improving loading time by 20% and reducing API calls Show less
