Parth Gothi Email & Phone Number

Surat, Gj, In

Surat, Gujarat, India

Admin Bills Monitoring• Scrutinized utility and vendor bills for branches, ensuring timely payments.• Centralized administration procurement handling for efficient cost management.• Generated MIS reports for all admin-related expenses.Facilities Management• Managed lease renewals, licenses, and rental payments.• Oversaw repairs and maintenance activities for all branches.Vehicle Management• Monitored schedules for vehicle pickup and drop, ensuring timely operations.• Managed fuel availability, periodic maintenance, and emergency repairs.• Maintained monthly records for fuel consumption and drivers' overtime.Security & Housekeeping Services• Deployed security personnel at required locations, ensuring adherence to policies.• Ensured cleanliness through regular follow-ups and checklist enforcement.• Managed manpower shortfalls and kept abreast of organizational changes.Property Management• Conducted quarterly visits to all branches for assessment.• Coordinated with landlords for structural repairs and maintenance.• Explored new office locations.Vendor Management• Developed and sustained relationships with approved vendors.• Conducted vendor meetings, negotiated pricing, and addressed concerns.• Researched and discovered new vendors for improved services.Leave & License Agreements• Maintained records of all leave and license documents.• Ensured timely renewals and payment to owners.• Fostered good relations with all property owners.Annual Maintenance Contract• Managed AMC for various equipment, including air conditioners and genera- tors.• Renewed AMCs, negotiated terms, and maintained detailed records.Liaisoning• Interacted with electricity, water, and other government and non-governmental bodies.Train Ticketing & Hotel Bookings• Booked train tickets and hotels based on approvals.Event Management• Organized and participated in cultural events, poojas, and meetings.

Surat, Gujarat, India

• Oversaw administration across all sites, ensuring efficiency and adherence to policies.• Planned and coordinated administrative procedures and systems, implement- ing streamlined processes.• Recruited and trained personnel, allocated responsibilities, and managed office space.• Assessed staff performance, providing coaching and guidance for maximum efficiency.• Facilitated the smooth flow of information within the company to support business operations.• Managed schedules and deadlines to ensure timely completion of tasks.• Monitored inventory of office supplies, optimizing purchasing within bud- getary constraints.• Oversaw facilities services, maintenance activities, and trade persons, including housekeeping and security.• Organized and supervised various office activities, such as recycling, renovations, and event planning.• Ensured strict adherence to policies and regulations.• Kept abreast of organizational changes and business developments.

Surat, Gujarat, India

• Visual Merchandising: Optimized store displays and appearance through strategic merchandising, enhancing the overall customer experience.• Inventory Management: Submitted orders for new inventory and implemented inventory control processes to manage back stock, control costs, and maintain sales floor levels.• Employee Training: Coached employees and provided training on handling various aspects of sales, complex issues, and difficult customers.• Operational Strategies: Trained team members in successful strategies to meet operational and sales targets, contributing to increased overall efficiency.• Customer Satisfaction: Maintained high levels of customer satisfaction through quick and professional handling of product returns.• Performance Management: Oversaw employee performance, identified and corrected issues, and implemented measures to increase efficiency, meeting and exceeding productivity targets.

Surat, Gujarat, India

• Team Management: Successfully handled and led a team to achieve collective goals and objectives.• Guest and Retailer Relations: Dealt with guests and retailers, ensuring a pos- itive and professional experience.• Shop Floor Inspection: Conducted regular inspections of all shop floors within the center, ensuring high standards of presentation and functionality.• Agency Coordination: Coordinated with various agencies (Security, House- keeping, Technical, Parking, etc.) to ensure smooth daily operations.• Customer Engagement: Worked on customer delight and implemented val- ue-added services to enhance the overall customer experience.• Event Management: Managed and coordinated events within the center, en- suring successful execution and positive outcomes.• Grievance Resolution: Proactively resolved customer grievances to maintain high levels of satisfaction.· Coordinating with the Agencies (Security, House Keeping, Technical, Parking etc.) for smooth operation.· Working on the customer delight and value-added services.· To manage & Coordinate the events.· To manage & Coordinate the events.

Surat, Gujarat, India

• Tour Development: Collaborated with management staff to create new and lucrative tours, enhancing the company's offerings.• Customer Communication: Sustained friendly and courteous communications with visitors throughout each tour, fostering a positive environment.• Engagement and Enthusiasm: Engaged positively with patrons and staff members, demonstrating enthusiasm and in-depth knowledge of travel areas.• Time Management: Applied effective time management techniques to meet tight deadlines and ensure smooth tour operations.• Problem-Solving: Demonstrated a proven ability to develop and implement creative solutions to complex problems.• Team Collaboration: Participated in team projects, showcasing an ability to work collaboratively and effectively.• Leadership Skills: Demonstrated leadership skills in managing projects from concept to completion.

Diploma, Hotel/Motel Administration/Management

Bachelors Degree, Business/Commerce, General