1. Working as an executive with the bank's multiple stakeholders to facilitate account services-related activities2. Determining KYC requirements and coordinating pertinent information in accordance with the Customer Identification Policy (CIP).3. Daily tasks include: - Liaison with various stakeholders such as the KYC Execution Team, the Coverage Team, the Compliance Team & senior members of the OPS team to ensure that KYC records are duly completed 4. Maintain a thorough understanding of all policy changes and regulations pertaining to account operations5. Suggest various workarounds whenever possible to ensure minimal client impactConduct process walkthrough sessions with operations and technology partners to identify areas for automation and to ensure that system functionalities are being used to their full potential