Over 31 years of extensive experience in setting up of Service support and contribution to establish of instruments in India of diagnostics companies with good organizational and administrative abilities and excellent team management skills. Also, have good experience in setting up the Production plant for Biochemistry reagents and rapid test kits.Core Skills Strong knowledge base and hands on experience of working with diagnostics instruments (Biochemistry, Hematology &immunology) having gone through intensive training overseas and in India. Traveled extensively in India to provide technical support and for trouble shooting. Contributed to building the Brand BS300 & BS400 of Mindray and Respons 910 of Diasys in India. Adept at refurbishing old analyzers. Skilled in providing training and technical support. Building and leading strong teams. Understanding the requirements of the field people and support them accordingly. Involved in the project for Customer Retention Management (CRM) for the entire company on Oracle application. Core member of the team for six sigma quality project and involve in greenbelt project. Core member of the SET team for the improvement of service delivery.  Supervising Diagnostics reagents manufacturing and instrument assembling Setting up a new production Plant for Diagnostic Reagents, Rapid test Kits and hematology reagents.