Expertise on HLA, genomics, NGS and related software and laboratory technologiesConduct initial workflow, software, and/or hardware training for customersProvide additional training and support of additional applications to ensure successful integration into customer’s workflowLeverage knowledge and experience in territory to anticipate, identify, and support technical issues for installed customer baseCoordinate troubleshooting efforts with in-house Support and Service Engineers to ensure timely problem resolutionProvide feedback from customers and act as customer advocate

Working as Process technician in Downstream Manufacturing, main responsibilities are as follows; Operate and monitor the manufacturing activities in the downstream manufacturing for the production of Fluvirin (Influenza Vaccine). To actively maintain and promote a cGMP compliant culture, ensure that the highest standards of housekeeping and safety are applied within the area in accordance with Orange guide and CFR regulations and to apply the principles of Lean Manufacturing, Problem Solving, 5S, Waste Elimination and Energy Efficient Activities in support of Continuous improvementTo contribute ideas and action in order to improve team, process and equipment performance