Total 20+ years of varied experience in successfully managing project delivery, customer relationship, quality assurance, large Program management primarily working in the business domain of Healthcare, P&C Commercial Insurance, Annuity and Life Insurance, Banking and Credit Card. Specialist in critical project management and large sized program management. Currently leading two large sized program in multiple geography. Worked 9+ years in USA for fortune 500 Clients –Ameriprise, American Express, C N A, Allstate Experience working on Global Delivery Model (GDM) - Onsite/Offshore work model Experience of setting up Testing Center of Excellence (with the capability of managing centrally People, Process, Tools and Knowledge) for one of the leading Insurance customer Experienced in RFI/RFP/Pre Sales and Post Sales Activities also in defining testing processes and standards at the Enterprise Level for Leading Insurance customers Extensive hands-on experience on manual testing, testing tools Quality Center and Quick Test Professional and Load runner  Extensive experience in all aspects of project & program management – estimation, budget & resource needs, defect management, change management, release management, configuration management, knowledge management, issue tracking, milestone status communication, metrics reporting  Experienced in managing the test cost, scope, schedule and deliverables like test strategy, test plan, test conditions and scripts, quality gating processes (entry/exit criteria) and test reporting Led multiple Due-Diligence projects/initiatives for new customers including anchoring, review of proposals, estimates, Current Process Assessment, Gap Analysis, Recommendations for Process Improvement, Preparation of collaterals and converting the deal in SOW Specialized Knowledge of requirements gathering and elicitation processes with the business, subsequent analysis, requirements risk assessment, management and documentation  Experience in Facilitating and Presenting multiple Workshop and Sessions for Industry best practices for Optimization of testing