Information Technology & Sqa Officer
Current• Review and analyze system specifications, and develop comprehensive test plans and test cases for Intellectual Capital Management.• Develop Web Automation Testing using Selenium for Intellectual Capital Management.• Develop Mobile Automation Testing using Appium for Intellectual Capital Management.• Conduct Load Testing using JMeter for Intellectual Capital Management.• Use Jira for project management.• Provide ongoing support for ERP systems, troubleshooting issues, and resolving user inquiries.• Monitor system performance, security, and data integrity.• Perform regular updates, patches, and system enhancements.• Customize and configure ERP modules to align with organizational processes.• Consider both back-end organization of data and front-end accessibility for end-users.• Collaborate with the IT team and vendors to ensure proper integration with other systems.• Work closely with stakeholders to understand business requirements and processes.• Conduct thorough analysis of current systems and workflows to identify areas for improvement.• Develop and deliver training programs for end-users to ensure proper utilization of ERP functionalities.• Oversee data migration and data cleansing activities during ERP implementation.• Recommend and implement updates or new features to enhance system functionality.