Responsible for developing business strategies and setting up of general operational methodologies to improve the efficiency of various tasks such as procurement of information from different stakeholders and utilizing methodologies of project management to execute a deliverable in a stipulated time frame.• Led product insights workforce to aggregate user signal and market research from partnerships, community, QA and help center to build product specs, create design mockups, and prioritize roadmaps• Led redesign and launch of new user signup feature for a kid’s clothing brand, resulting in 12% increase in signups in the first week• Streamlined the entire GTM strategy including product testing and audience targeting for a children’s gaming app, increasing new user activations by 37% and user session time by 15%• Designed an A/B test for a car insurance product to understand gaps in user experience to tweaked product options, leveraging insights to boost customer conversion rate by 20%• Developed a data analysis dashboard for a local supermarket chain, analyzing and building a set of KPI’s and evaluation categories that helped prioritize their sourcing thereby increasing the sales by 30%

Project experience in transforming some of the supply chain processes and developing various supply chain strategies aiming at optimizing and maintaining the firms inventory levels.• Spearheaded a project to streamline a go-to market strategy for a children’s clothing product• Developed strategies aiming at optimizing inventory distribution between the primary distribution center and the facilities, maintaining the firm’s service levels of 98.5% and increasing the operational efficiency by 30%• Re-engineered a product’s sales and delivery process by conducting a Voice of Customer (VOC) analysis; increasing sales by 23% and reducing customer attrition rate by 20%

Project experience in Strategy & Operations, Customer Experience Mapping, Simulation Modeling, Project Management and Competitive Benchmarking. 

Industry Experience in Media and Entertainment, Manufacturing and TechnologyClient engagements:
• Managed a team of Staff consultants in the initiate and discovery phases of a client engagement to identify the post merger operational requirements
• Conducted an Industry wide benchmark analysis to identify the various operational metrics and KPA’s for a particular delivery line in a manufacturing firm•Developed an excel based tool to identify and sort the purchase orders received by client; identified several duplicates and prevented payments worth ~USD 200,000
Sales experience:
• Supported sales efforts and business development for multiple client opportunities in various industries, from exploratory conversations to RFP responses to orals presentations
• Developed selling strategies and demo personas, scenarios, and scripts for a cloud based ERP application 

Internal initiatives:

• Created repeatable, scaleable model for implementing new methods, tools and enablers across advisory platforms and practices with cross-functional team
• Led internal initiative to improve the consistency and quality of project performance reviews through expectation setting and formalized on-going feedback

Embeded with each client to understand the problem space, capture key workflows and train users to drive critical outcomes in their day to day activities.Industry Experience in Financial services, Healthcare and Manufacturing• Designed training modules for new employees via role playing, simulations and team exercises; streamlined knowledge transition process and increased employee productivity over four months• Conducted cross functional discovery sessions to identify and rectify process redundancies• Analyzed customer money laundering risk on behalf of a global bank for domestic and global affiliates• Nominated as the on-boarding champion for the West sub region• Supported on-campus recruiting efforts at three priority schools