CRM (Customer Relationship Manager) - Domestic/International Market Responsible for managing and optimizing organization's customer relationship, processes, and strategies to enhance customer satisfaction, retention, and overall business success.●Improving Customer Relationships: By centralizing customer interactions and providing personalized and timely services, leading to stronger customer relationships.●Increasing Sales: Helping sales teams manage leads and opportunities more effectively, leading to increased sales and revenue.●Enhanced Marketing: Targeted marketing campaigns leading to higher conversion rates and improved ROI on marketing efforts.●Better Customer Service: Streamline customer support processes, ensuring that customer issues are resolved quickly and efficiently.●Building Brand Loyalty: By providing excellent customer service and personalized experiences aiming to build strong brand loyalty among customers, encouraging repeated business.●Enhancing Brand Image: Working closely with CMO and his marketing teams to develop strategies that enhance the brand's image and resonate with the target audience.

● A Project Management Consultancy (PMC) that undertakes planning and strategizing operations for various firms.● We provide PMC for Micro, Small to Medium Enterprises (SME’s) and Startups.● We offer services such as department outsourcing, store operations and management, eventoperations and management, F&B operations and management, human resource planning and management, setting up of distribution channels, market research, sales and turn key assistance and client servicing.● We custom make solutions to help organizations improve their performance and efficiency.● Specializing in hotel management, organization, operations and development and growth inUSA. Achieved operational efficiency for Hotel such as Candlewood Suites (IHG) and Four Points Sheraton (Marriott).

●Heading export/domestic inquiries - manage the entire process of generating leads on B2B portals, visiting various cities to generate more sales, approving quotations, coordinating goods delivery and after sales services.● Devising new strategies to boost sales and improve overall customer service.● Key roles on managing day to day operations.

● Achieving monthly targets.● Client servicing and satisfaction.● Coordinating with the sales and maintenance team.● Taking up promotional and marketing activities.● Handling the day to day operations.

Job Profile:o Understanding the companies’ requirements and sourcing and screening the right candidates through various sources like Job Portals, references and job postings.o Coordinating the candidates all over India through mail and phone.o Keeping track of responses and short-listing profiles.o Screening and short-listing of resumes.o Briefing the candidates regarding the job profile, salary package and organisation etc.o Scheduling the interview of short listed candidates with the company.o Follow up on interview status and update candidate on the same.o Scheduling interviews, feedback and follow-up.o Follow up with the selected candidates till the date of joining.o Generating and maintaining reports to track the recruitment processes.o Maintaining daily, weekly and monthly tracker.

Handling Inward and outward movement of material.Giving Packaging Instructions and Setting up of a programmes.