Data & Analytics PracticeIndustries: FinTech, MLB, Pharmaceutical, & Insurance

+ Worked with sales director to design and implement a system to track usage of newly implemented Salesforce software by long-serving salesmen, which greatly improved the monitoring of sales team productivity+ Worked with Retirement Services director to understand common errors made by associates and their severity, used this information to improve a legacy dashboard that identified where audits and coaching was required+ Responsible for analyzing requirements to design dashboard wireframes using Miro, working through review sessions with design team, and building dashboards using Alteryx and Tableau+ Used ETL procedure to extract data from various sources, transform it using Alteryx, and load it into dashboards using Tableau

+ Created an interactive cohort analysis report in Zoho One for the product team with global filters and parameters that helped improve monthly retention by 15% for a specific customer segment.+ Created visually impactful dashboards in Zoho Analytics for data reporting by using pivot tables and queries. + Extracted, interpreted and analyzed data to identify key metrics and transform raw data into meaningful, actionable information.