Parthkumar Dave Email and Phone Number

- Key Responsible for TAT Management, and Quality for the given task.- Key responsible for Quality team as a team leader needs to maintain SLA.- Providing Training to the new associates.- Creating Trend report and presenting to the management to take preventive decision.- Maintaining data in Excel and Power BI for daily work and allocation.- Being analyst analyzing errors and maintaining quality of work as per customer need.- Being Subject matter expert key responsible… Show more - Key Responsible for TAT Management, and Quality for the given task.- Key responsible for Quality team as a team leader needs to maintain SLA.- Providing Training to the new associates.- Creating Trend report and presenting to the management to take preventive decision.- Maintaining data in Excel and Power BI for daily work and allocation.- Being analyst analyzing errors and maintaining quality of work as per customer need.- Being Subject matter expert key responsible for SOP Update and ensuring to eliminate wrong processing.- Providing solution to the customer escalations and ensuring customer satisfaction in service.As a team leader and data analyst maintaining team productivity and utilization report which call "Stack" Report.- Managing daily calls and reports of the management. Show less

Sr. Process associate/Quality analyst with more than 2 year of experience, managing quality production and quality of the teamPerforming data entry and quality check, i.e reviewing customers information into Data base (SQL), Auditing the whole policy after approving by underwriter, I have been working for this client since past 25 month during that time I have surve various roles such as Trainner, case manager, quality inspector/auditorApart form the fore mentioned I also:… Show more Sr. Process associate/Quality analyst with more than 2 year of experience, managing quality production and quality of the teamPerforming data entry and quality check, i.e reviewing customers information into Data base (SQL), Auditing the whole policy after approving by underwriter, I have been working for this client since past 25 month during that time I have surve various roles such as Trainner, case manager, quality inspector/auditorApart form the fore mentioned I also: Conduct various training and change management to improve operations, performance, quality assurance checks to meet quality SLA, assisted in various departments with change by communicating new plans and ideas Show less

As a Branch In charge responsible for whole Gujarat's complaint for maintanence and new installation of Water tanks in Government body, corporate house and factorys with 18 team members.Scrutinized every customer complaints.Providing customer feedback report to the quality and sales team for better customer service.Taking session for company distributors and sales team for water tank installation techniques, quality of water tank, types etc.Negotiate with… Show more As a Branch In charge responsible for whole Gujarat's complaint for maintanence and new installation of Water tanks in Government body, corporate house and factorys with 18 team members.Scrutinized every customer complaints.Providing customer feedback report to the quality and sales team for better customer service.Taking session for company distributors and sales team for water tank installation techniques, quality of water tank, types etc.Negotiate with clients for new water tank installationKey responsible for revenue generation.Reporting to the top management for positive and negative water tank requirements, quality improvement idea, better sales and serviceGive suggestion to the customer or company and guide them.Deal with government sector and corporate sector for new installation work order.Manage technician for field work and distribute work every day.Manage all branch expenses and income Show less

1) Deal with importer and negotiate with them for machine purchase and other content.2) Handle orders of chemical research and analysis from all over the Indian Pharma company and finalizing the research charges.3)Managing staff and provide them support and fulfill the requirements like, Chemicals and Glass ware. 4)Managing Income and Expenses statement, Maintaining purchase and sales orders, as well providing reports to the up line management