Parthkumar Patel Email & Phone Number

Toronto, Ontario, Canada

Halifax, Nova Scotia, Canada

1) Knowledge of TCP/IP, Ports, DNS, DHCP, Switch/Router config.2) Expertise of LAN and WAN configuration and troubleshooting, backup software, VPNs, Firewall configuration and troubleshooting.3) Office 365 administration and identity management.4) Actively monitor network devices using IP Switch for 100+customers Strong knowledge of deploying Active Directory, domain controller, configuring multi-domains forest environment, building trust relation between domain tree and forest.5) Ensure data integrity and the detailed recording of information in trouble tickets and daily logs to ensure speedy resolution of problem, created and maintains documentation used in troubleshooting.6) Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, and DHCP servers.7) Supports and assists with reports and special projects.8) In Depth knowledge of Service-Now.9) Assisted System Administrator to troubleshoot physical issues in ESXi host devices.10) Provides coaching for entry level personnel in the eNOC through experience and expertise to assure the best customer service possible including after hours support in the event of a crisis situation to resolve any problems that might occur.Monitoring Tools - Zabbix, LogicMonitor, Opsgenie, NagiosTicketing System - ServiceNow

Halifax, Canada Area

1) Providing accelerated change in Business to Industry(B2I) via operational excellence through time critical work. 2) Duties related to Canadian payments and settlements.

Master Of Engineering - Meng, Internetworking

Bachelor Of Technology, Information Technology