Parth P Email & Phone Number

• Conducted Quarterly Business Reviews and technical environment reviews.
• Drove adoption of unused components, facilitating upsell opportunities.
• Managed critical event escalations and collaborated with internal teams for successful security transformations.
• Consistently delivered over 50% ARR growth across my portfolio through increased adoption.
• Awarded for driving highest license adoption in FY23.

Remote

• Managed critical incidents from inception to resolution.
• Facilitated communication channels and ensured prompt issue resolution.
• Published Incident Analysis and Root Cause Analysis reports.

• Authored technical documents including Root Cause Analysis reports and migration SOPs.
• Developed a C# application to automate internal communications (Navidraft).
• Designed info-graphics and drafted team reports.
• Awarded Rookie of the Year - 2017.

My duties included creating technical content based on projects (multiple projects involving complete content creation for technical certifications guidebooks, including question-bank’s containing theoretical and short objective-type questions). Additionally managed editorial work for other projects.

Melbourne, Victoria, Australia

As an Educator, I engaged school kids in activities to create an interactive learning experience.As a coordinator, I managed educators, interacted with students, and helped enhance Camp Australia'sservice framework.

Bundoora, Victoria, Australia

❖ As an Auditor, my duties included conducting the audit related to the occupancy of classrooms, during a fortnight, and recompiling this information for further statistical analysis❖ As a Team Leader, I managed a team of five members including training them and coordinating their roster

Global

Assisted individuals, corporations and government agencies for cyber-crime related cases. Conducted seminars on Cyber Security across Mumbai, Delhi, Rajkot & Melbourne (Australia), educatingstudents & government agencies on digital safety and preventive measures as a certified CCI.

Rajkot, Gujarat, India

Taught Biology, Physics and Informatics Practices to students of class 2 through class 12.As a Specialist Coach, I conducted remedial coaching for academically struggling students.Coordinated an Annual Science Meet (2014) where students presented their projects in a city-wide exhibition.

Mumbai, Maharashtra, India

I was responsible for providing technical assistance, (Dell, H3G, Hughes) to US and Ireland based clients to resolve network related issues.

Mumbai, Maharashtra, India

Bachelor Of Science - Bs, Biotechnology

Activities and Societies: Worked with the National Service Scheme (NSS) from 2006 to 2009, to help uplift the social condition of the.

Master Of Science - Ms, Information Technology And Computer Application

Activities and Societies: Chose Network Engineering as my final year elective, and worked on “Analyzing the feasibility of using Rate.

Diploma, Cyber/Computer Forensics And Counterterrorism