Who is Parth Parikh? Overview
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Parth Parikh is listed as Nesting Lead at TP, based in Sault Ste. Marie, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Parth Parikh.
Parth Parikh previously worked as Technical Specialist: MacOS at Teleperformance and SME/ Training Mentor at Teleperformance. Parth Parikh holds Diploma, Business/Commerce, General from Cambrian College.
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TP
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Profile bio
About Parth Parikh
Experienced professional with a dynamic history with majority of work in accounting and finance. Secondary experience in sales and business management. Skilled in Advanced Microsoft Office, Payroll, Tally ERP, Sage 50, and Accounting. Strong administrative professional with a Bachelors in Commerce from Gujarat University and a Diploma focused in Business from Cambrian College.
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12 roles
Parth Parikh work experience
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Technical Specialist: Macos
Sme/ Training Mentor
1. Assist Support Representatives: - Be readily available on the floor to support and guide support representatives in handling challenging customer issues. - Provide expertise and knowledge in troubleshooting Apple products and services to ensure prompt and accurate resolutions. - Act as a point of contact for support representatives who require assistance or guidance in navigating technical issues or customer interactions. - Offer on-the-spot coaching and performance feedback to enhance individual and team capabilities.2. Knowledge Sharing and Training: - Collaborate with team leads and supervisors to identify knowledge gaps and training needs within the support team. - Conduct training sessions and workshops to educate support representatives on Apple products, troubleshooting techniques, and customer service best practices. - Share industry and technological updates with the team to enhance their understanding and awareness of Apple products.3. Escalated Issue Resolution:- Handle escalated customer issues that require advanced technical knowledge or specialized expertise. - Collaborate with support representatives to develop effective strategies to address complex customer problems.4. Quality Assurance and Performance Tracking: - Monitor support representatives' interactions, customer feedback, and key performance metrics to identify areas for improvement.- Assist in maintaining accurate records and reports regarding support representatives' performance, issue resolution, and customer satisfaction.- Collaborate with supervisors and team leads on quality improvement initiatives and action plans.
Technical Specialist: Ios
Supporting clients in iOS (iPhones), iPadOS (iPads), and WatchOS (Apple Watches).Passionately upholding Apple’s world class standards and policies to ensure excellence in assisting clients, while maintaining time effectiveness.Utilizing judgement and educational skills to ensure clients issues are handled satisfactorily, while upholding brand integrity.
Dispute Resolution Agent
Jan 2022 - Feb 2022
Technical Support Specialist - Klarna
Oct 2021 - Jan 2022
Field Marketing Representative - Canadian Tire Bank
• Marketing Credit Products for Canadian Tire Bank.• Communicate with potential clients.• Discuss features and resolve concerns of potential clients to help them get onboard.• Complete paperwork for onboarding.
Mar 2021 - Oct 2021
Business Manager
Het Marketing
1. Concur with customers and fulfill their business requirements. 2. Resolve customers issues.3. Manage Books of Accounts.4. Prepare and maintain books for GST and Income Tax Assessments.5. Payroll Management.
Apr 2017 - Apr 2019
Business Manager
Het Marketing
1. Concur with customers and fulfill their business requirements. 2. Resolve customers issues.3. Manage Books of Accounts.4. Prepare and maintain books for GST and Income Tax Assessments.5. Payroll Management.
May 2016 - Apr 2017
Manager In Training
Het Marketing
Jan 2016 - May 2016
Junior Accountant
K. B Mehta And Associate
-> I was tasked to prepare accounts and compute taxes for all sizes of firms and companies, inclusive of small size companies to large size companies.-> I was also in-charged with a team of 4 to 10 auditors for Internal Auditor as well as Statutory Audits.
May 2017 - Aug 2018
3 education records
Parth Parikh education
Diploma, Business/Commerce, General
Bachelor Of Commerce - Bcom, Business/Commerce, General
Higher Secondary, Business/Commerce, General
St Kabir School
FAQ
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What company does Parth Parikh work for?
Parth Parikh works for TP.
What is Parth Parikh's role at TP?
Parth Parikh is listed as Nesting Lead at TP.
Where is Parth Parikh based?
Parth Parikh is based in Sault Ste. Marie, Ontario, Canada while working with TP.
What companies has Parth Parikh worked for?
Parth Parikh has worked for Tp, Teleperformance, Kognitive Marketing, Het Marketing, and K. B Mehta And Associate.
How can I contact Parth Parikh?
You can use AeroLeads to view verified contact signals for Parth Parikh at TP, including work email, phone, and LinkedIn data when available.
What schools did Parth Parikh attend?
Parth Parikh holds Diploma, Business/Commerce, General from Cambrian College.
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