Parth Patel, M.Ed

Parth Patel, M.Ed Email and Phone Number

Senior Customer Success Manager | Client Partner | Obsessed with client experiences @ MaestroQA
Conroe, TX, US
Parth Patel, M.Ed's Location
Conroe, Texas, United States, United States
Parth Patel, M.Ed's Contact Details

Parth Patel, M.Ed work email

Parth Patel, M.Ed personal email

n/a

Parth Patel, M.Ed phone numbers

About Parth Patel, M.Ed

Always open to new opportunities

Parth Patel, M.Ed's Current Company Details
MaestroQA

Maestroqa

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Senior Customer Success Manager | Client Partner | Obsessed with client experiences
Conroe, TX, US
Website:
maestroqa.com
Employees:
77
Parth Patel, M.Ed Work Experience Details
  • Maestroqa
    Maestroqa
    Conroe, Tx, Us
  • Maestroqa
    Senior Customer Success Manager, Enterprise
    Maestroqa Apr 2024 - Present
    New York, New York, Us
  • Medallia
    Client Success Manager
    Medallia Aug 2022 - Apr 2024
    Pleasanton, California, Us
    Mindful Product Suite• Lead multi-million in key client contracts, including relationship management, expansion, growth, customer service, and retention• Build strong client relationships to grow book of business year over year• Identify and champion relationships & process improvements, resulting in expansion opportunities, and cross-selling between other Mindful products• Develop & drive annual business review documentation & process• Partner with internal stakeholders to create expansion opportunities, custom client plug-ins, and added features• Early stage process creation for client success model at a newly formed organization, resulting in adoption by the organization
  • Mindful
    Client Success Manager
    Mindful Sep 2021 - Apr 2024
    Akron, Ohio, Us
    Acquired by Medallia• Lead multi-million in key client contracts, including relationship management, expansion, growth, customer service, and retention• Build strong client relationships to grow book of business year over year• Identify and champion relationships & process improvements, resulting in expansion opportunities, and cross-selling between other Mindful products• Develop & drive annual business review documentation & process• Partner with internal stakeholders to create expansion opportunities, custom client plug-ins, and added features• Early stage process creation for client success model at a newly formed organization, resulting in adoption by the organization
  • Glg (Gerson Lehrman Group)
    Team Leader, Client Solutions | Private Equity
    Glg (Gerson Lehrman Group) Feb 2017 - Sep 2021
    New York, Ny, Us
    Notable Contributions:• Spearhead $7.5MM+ in key customer contracts, including relationship management, business development, growth, customer service, retention, and renewal• Leveraged strong relationship-building to grow team book of business by 7% • Pioneered new training opportunities, resulting in enhanced team enablement• Championed for developing, and mentoring 5 employees to high performance, winning the team an outstanding increase in sales and improving customer retention• Founded the first-ever Tech Committee for the business unit (BU), which is set to roll out at scale, was named "BU Champions," and significantly improved team effectiveness • Transformed the workforce culture as Chair of the Culture Committee• Drove significant revenue growth as Member of multiple committees focused on maximizing on KPIs Additional Responsibilities:• Manage, coach, and mentor a team of 5 individual contributors• Plan and attend events for approximately 20 clients as well as company events with ~700 employees in attendance • Manage team budget, client travel, time-off calendar, and load balancing
  • Foundry Club
    Client Services Director (Contract)
    Foundry Club Nov 2016 - Feb 2017
    Dallas, Texas, Us
    A champion for liberty and free enterprise, Foundry Club serves entrepreneurs and business managers by providing the services, resources and community they need to create, connect and grow. We bring a unique culture and soul to the workspace, offering concierge services, innovative business programs, access to capital and an international entrepreneurial community. From startup to IPO, Foundry Club members find camaraderie in their pursuit to build a purposeful life and business.For more information visit http://foundryclub.com/
  • Mindbody, Inc.
    Account Executive
    Mindbody, Inc. Jun 2016 - Oct 2016
    San Luis Obispo, California, Us
    - Hit 100% of quota each month (July, August, September)- Successful business-to-business sales of company products (SaaS)- Negotiated sales opportunities through evaluation of online sources, lead generation tools, and deactivated leads- Focused on salesforce optimization
  • William & Mary
    Campus Recreation Graduate Assistant For Fitness & Wellness
    William & Mary Jun 2014 - May 2016
    Williamsburg, Va, Us
    - Successfully hired, trained, supervised, and evaluated 50-60 staff- Organized continuing education and leadership development opportunities for the staff- Planned and implemented various special events and programs- Managed payroll for the student staff- Created marketing efforts including fliers, posters, website updates, and outreach via social media platforms- Maintained CRM with software’s such as MINDBODY and Innosoft Fusion- Creates, assessed, analyzed, and communicated survey results to stakeholders using Qualtrics
  • Millersville University
    Student Senate President
    Millersville University Oct 2013 - Jan 2014
    Millersville, Pa, Us
    - Distributed and held accountable for a $2.5 million budget- Primary liaison between university administrators and the rest of the student body
  • Sentech, Inc (Usa)
    Executive Assistant
    Sentech, Inc (Usa) Jan 2010 - Jan 2014
    - Updated and tracked products via live online system- Maintained regular communication with customers and coordinated details to ensure timely shippingand receipt of finished products to final destinations- Gained experience with AutoCAD Drawing Software and electronic product quality testing

Parth Patel, M.Ed Skills

Microsoft Office Leadership Powerpoint Customer Service Public Speaking Data Entry Microsoft Word Outlook Event Planning Student Development Research Microsoft Excel Mac Os Networking English Team Leadership Information Technology Time Management Community Outreach Microsoft Outlook Teamwork Training Communication Microsoft Powerpoint Software As A Service Salesforce.com Management Photoshop Customer Relationship Management Autocad Windows Xp Pro Windows 7 Innosoft Fusion Software Cascade Human Resources Assessment Facebook Social Media Higher Education Social Networking Student Affairs Leadership Development Teaching Program Development

Parth Patel, M.Ed Education Details

  • William & Mary
    William & Mary
    Planning & Leadership
  • Millersville University Of Pennsylvania
    Millersville University Of Pennsylvania
    Education & Psychology
  • Virginia Tech
    Virginia Tech
    Industrial Engineering

Frequently Asked Questions about Parth Patel, M.Ed

What company does Parth Patel, M.Ed work for?

Parth Patel, M.Ed works for Maestroqa

What is Parth Patel, M.Ed's role at the current company?

Parth Patel, M.Ed's current role is Senior Customer Success Manager | Client Partner | Obsessed with client experiences.

What is Parth Patel, M.Ed's email address?

Parth Patel, M.Ed's email address is pp****@****oup.com

What is Parth Patel, M.Ed's direct phone number?

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What schools did Parth Patel, M.Ed attend?

Parth Patel, M.Ed attended William & Mary, Millersville University Of Pennsylvania, Virginia Tech.

What skills is Parth Patel, M.Ed known for?

Parth Patel, M.Ed has skills like Microsoft Office, Leadership, Powerpoint, Customer Service, Public Speaking, Data Entry, Microsoft Word, Outlook, Event Planning, Student Development, Research, Microsoft Excel.

Who are Parth Patel, M.Ed's colleagues?

Parth Patel, M.Ed's colleagues are Migel Santos, Daniel Rorke, Balvinder Singh, Tyler Haggerson, Leanna Merrell, Dylan Loor, Matthew W..

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