I am a dedicated professional pursuing a Master's in Information Technology at the University of Massachusetts Boston and completed my Bachelor's degree in Computer Science Engineering from Symbiosis Institute of Technology. My expertise lies in leveraging technology to drive business growth and improve operational efficiency.With a keen interest in data analytics, I have excelled in roles such as Business Analyst at Gocomet Pvt Ltd. There, I played a pivotal role in analyzing and updating customer operations procedures, resulting in a 20% improvement in workflow efficiency. I also extracted and analyzed data from work order systems, identifying projects at risk of missing deadlines and proposing corrective actions, ultimately leading to a 30% increase in on-time project completions.My experience extends to collaborating with the training team to develop training materials for new courses and participating in major process improvement initiatives that streamlined operations by 25%. These experiences have honed my skills in project management, database management, and process improvement, making me a valuable asset to any team.Outside of work and academia, I am an active member of the Beta Gamma Sigma Honor Society and the Graduate Student Assembly at the University of Massachusetts Boston. I also volunteer for the Robinhood Army India, where I contribute to serving meals to homeless shelters. My diverse background and passion for making a difference drive me to excel in every endeavor.