Parth Rajvi

Parth Rajvi Email and Phone Number

Operation officer (Small Business banking ) @ TD
Mississauga, ON, CA
Parth Rajvi's Location
Mississauga, Ontario, Canada, Canada
About Parth Rajvi

Greetings! I'm Parth Rajvi, a dynamic professional with a robust background in business and IT operations, dedicated to driving transformative change through technology and strategic leadership.Certificates: Google Foundations of User Experience (UX) Design, Cisco Data Analytics Essentials, Google IT Support Professional (CompTIA A+ in progress)Skills: Leadership, Customer Service, Organizational Skills, Research & Development, Adaptability, Interpersonal Communication, Time Management, Documentation Review, Design Research, Critical Thinking, Collaboration, Communication, User EmpathyTechnical Skills: Operating Systems, Monitoring Tools, Security Basics, Databases, Cloud Awareness, IT Service Management, Virtualization, Troubleshooting, Backup Concepts, Learning Agility, Microsoft Office Suite, Adobe Creative Suite (Photoshop, Illustrator, XD), FigmaExperience:TD Bank, MississaugaOperation Officer | 11/2022 - PresentSpearheaded operational efficiency initiatives, optimizing processes and ensuring compliance with regulatory standards.Led a project to automate manual workflows, resulting in a 30% increase in productivity and a significant reduction in errors.Innovated solutions that significantly boosted departmental productivity and streamlined workflow.Shoppers Drug Mart, MississaugaCustomer Service Representative | 07/2022 - PresentExcelled in delivering exceptional customer service and leveraging technology to enhance service delivery.OPUL DESIGN, AhmedabadUI and Graphic Designer (Freelance) | 02/2020 - 04/2024Created visually stunning branding materials and intuitive user interfaces that resonate with global audiences.Collaborated with interdisciplinary teams to integrate cutting-edge design solutions into complex projects.SAI CABLE CENTRE, AhmedabadJunior Assistant Manager | 11/2017 - 03/2022Built enduring client relationships and provided advanced technical support, showcasing a knack for solving complex problems efficiently.Education:Gujarat University Ahmedabad, AhmedabadBachelor of Computer Application (BCA) | 08/2016Specialization in Web DesignMy passion for innovation and my track record in driving operational excellence align perfectly with my commitment to making a significant impact. I am constantly seeking new challenges and opportunities to leverage technology and strategic thinking to solve global problems.

Parth Rajvi's Current Company Details
TD

Td

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Operation officer (Small Business banking )
Mississauga, ON, CA
Employees:
1
Parth Rajvi Work Experience Details
  • Td
    Operation Officer (Small Business Banking )
    Td
    Mississauga, On, Ca
    View
  • Td
    Operations Officer L
    Td Nov 2022 - Present
    Mississauga, Ontario, Canada
    View
  • Shoppers Drug Mart
    Cashier Customer Service
    Shoppers Drug Mart Nov 2022 - Present
    View
  • Shoppers Drug Mart
    Customer Service Representative
    Shoppers Drug Mart May 2022 - Present
    Mississauga, Ontario, Canada
    • Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence• Respond to internal and external (customers)• Providing information on products to ensure a positive customer experience• Cashing out customers with self-check out• Processing orders, forms, applications, and requests• Ensure customer satisfaction and provide professional customer support• Maintaining a positive, empathetic, and professional attitude toward customers at all times• Uses PDT and MMS Systems to perform daily tasks (E.g., Cycle Counts, Labels, Signage,)• Resolves customer issues according to established guidelines (refunds, exchanges, etc.)• Accurately accounts for cash and coupon, lottery.• Troubleshoot cash issues EXPERIENCE.• Well organized with ability to record keep, Detail oriented
    View
  • Opul Design
    Junior Graphic Designer
    Opul Design Jan 2020 - Present
    • Create graphic deliverable such as: posters, flyers, print ads, social media Post, blog posts, maintain customer service quality by monitoring and enforcing company policies and procedure• Assist the marketing team with the daily management of various social media accounts (Facebook, Twitter, Instagram, YouTube)• Determine layout, sizes and produce designs that reflect standards (colors, fonts, guidelines)• Create highly useable, visually stunning, and fun-to-use UI designs for Web applications, mobile• Develop various low to high fidelity prototype (wireframes, mock-ups, demoware) to effectively communicate UI/UX requirements at different stages of product development. Iterate based on feedback from product leads and developers• Establish the visual language of an Enterprise UI that includes component design, iconography, typography, visual hierarchy and motion• Created prototypes to receive feedback on flow and design of the applications with Client and Team • Create wireframes, prototypes, user flows, journey maps, mock-ups, and prototypes.
    View
  • The Bliss Group
    Ui Designer
    The Bliss Group Jun 2021 - Present
    View
  • Freelance
    Freelance Graphic Designer
    Freelance Dec 2018 - Present
    India
  • Sai Cable Center
    Assistant Manager
    Sai Cable Center Nov 2017 - Apr 2022
    • Monitor and maintain the progress of weekly, monthly, quarterly and annual store inventory Exceeded all quotas, resulting in 60% revenue increase over 12 months• Provided exceptional technical support to clients.• Identified and investigated network issues, maintained and upgraded hardware and software, and assisted in the server installation.• Recognized by executives for performing exceptional work.• Maintain customer service quality by monitoring and enforcing company policies and procedure• Ability to negotiate, solve problems and good math and computer skills make to effective decision• Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied• Building strategies for improving the overall customer experience Proficiency with company software• Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied• Mentored a team of 12 professionals on completing system backups, configuring desktops and printers.• Creating Folder for new and existing customers, manage transactions, and close accounts when necessary.• Doing transection for Business purpose (Net Banking, NEFT, RTGS)• Process Incoming and outgoing Cheque for the client. Skills Learnt: Negotiation, Providing customer service, Processing transactions, Handling Cash, Tech Support

Parth Rajvi Education Details

  • Niit Institute Of Finance, Banking & Insurance Training Ltd.
    Niit Institute Of Finance, Banking & Insurance Training Ltd.
    7.0
  • Som-Lalit Institute Of Computer Application
    Som-Lalit Institute Of Computer Application
    6.0

Frequently Asked Questions about Parth Rajvi

What company does Parth Rajvi work for?

Parth Rajvi works for Td

What is Parth Rajvi's role at the current company?

Parth Rajvi's current role is Operation officer (Small Business banking ).

What schools did Parth Rajvi attend?

Parth Rajvi attended Niit Institute Of Finance, Banking & Insurance Training Ltd., Som-Lalit Institute Of Computer Application.

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